
Crevier BMW
Santa Ana, CA
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Marlene was referred to me by a really good friend. Both my friend and her Dad worked with Marlene and had only wonderful things to say about her. I had never leased a car before and my lease was coming to my friend and her Dad worked with Marlene and had only wonderful things to say about her. I had never leased a car before and my lease was coming to an end soon and I was clueless as to what I was supposed to do once my lease ended and how the whole process worked in general. I was actually pretty scared about the whole process looming ahead. Marlene was such a breath of fresh air and sat down with me and took a lot of time to teach me "Leasing 101 for Dummies" and was so patient and thorough. Marlene is always so helpful and prompt in returning my emails and I really feel like she is looking out for my best interest and I trust her completely. I have and will continue to refer Marlene to anyone and everyone I know as she is one of a kind! More
Marlene was a pleasure to work with. She was well versed in the model and features in my X5 and was key in facilitating an enlightening test drive and inspection. I will and have recommended her to friends in the model and features in my X5 and was key in facilitating an enlightening test drive and inspection. I will and have recommended her to friends and plan to return in the future when it is time for another vehicle for my family. More
I'm buying my second BMW and a big reason besides the amazing cars they produce is the service I received when working with Marlene. The professionism and personal attention I received from her made my amazing cars they produce is the service I received when working with Marlene. The professionism and personal attention I received from her made my car buying experience a smooth and comfortable transaction. I think she has a lot to offer BMW and their buyers. So excited to receive my new 550i!! Thanks Marlene! More
Marlene Tapie is so wonderful to work with! I have purchased 3 cars from Marlene (2 new and 1 used) and each experience has been great. Marlene makes the car buying experience so easy and is extremel purchased 3 cars from Marlene (2 new and 1 used) and each experience has been great. Marlene makes the car buying experience so easy and is extremely service oriented. She goes above and beyond to find just the right car and the right situation. I will only go to Marlene for all future car purchases (BMW or otherwise). I have referred friends, coworkers and clients to Marlene, and all have loved her! More
Marlene was referred to me by a good friend who had purchased a new BMW from her at Crevier and was highly pleased with the experience. Soon after the referral I contacted Marlene and also purchased purchased a new BMW from her at Crevier and was highly pleased with the experience. Soon after the referral I contacted Marlene and also purchased a new BMW. She first made sure that she understood exactly what I wanted, then searched the dealer and area inventories to find the right car. Throughout the process there was full disclosure of purchase price, trade in value, all confirmed in writing. In a few days the right car was delivered and I drove away in a 335i with a broad smile on my face. Buying a new car can be a giant hassle and even unpleasant, I've been there done that. Thanks to Marlene and the folks at Crevier the whole process was pleasant from start to finish. More
Eric did a great job on follow up, negotiating and delivery of our new 335IS. It is the second vehicle we have purchased from him. I have purchased vehicles from Crevier and had my car's serviced th delivery of our new 335IS. It is the second vehicle we have purchased from him. I have purchased vehicles from Crevier and had my car's serviced there since 1988. They always do a great job. Highly recommended! More
Marlene Tapie is the only person I will ever go to for my cars! She considers all matters and needs and will put you comfortably in a new or used vehicle of your liking. She is quick and efficient and real cars! She considers all matters and needs and will put you comfortably in a new or used vehicle of your liking. She is quick and efficient and really "does her homework" ahead of time to make your car buying experience fast and easy. Having known Marlene for years now (our daughters brought us together), it is easy to see why she is so well respected in her field, and exceeds in everything she does! She also will make sure you know and understand the vehicle so you don't drive off the lot with questions. Please go to Crevier and introduce yourself to the #1 salesperson, Marlene Tapie. You will not regret it, I guarantee you!!! More
Over all a very pleasant visit and smooth and seamless transaction. Eric was outstanding, answered all my questions, very honest and upfront. Went to the dealership hoping to get the car i wanted and a go transaction. Eric was outstanding, answered all my questions, very honest and upfront. Went to the dealership hoping to get the car i wanted and a good deal but ended up getting even a better deal. I highly recommend CREVIER BMW and ask for ERIC GROMBACHER. Will do business with them again hopefully in the near future. More
I was referred to Marlene Tapie by my brother, who had consulted with her a year earlier about buying a new BMW. Both of us found Marlene to be a pleasure to work with: friendly, knowledgeable, professio consulted with her a year earlier about buying a new BMW. Both of us found Marlene to be a pleasure to work with: friendly, knowledgeable, professional, and accessible. As I'm sure all car buyers would appreciate, she is a "no pressure" sales person. She wanted me to take the time to fully consider ALL my options: the various models, pre-owned versus new, buying or leasing. She went into much appreciated detail about the various extras available, and whether or not they would be suitable, or essential for me, given how I planned on using my vehicle. I would recommend Marlene enthusiastically and without hesitation to anyone considering the purchase of a BMW. I will certainly be a return customer. Rick Gartner, MD More
Eric made the process painless and even enjoyable. We were in the market for a SUV since my wife is pregnant with our second child and Eric was able to provide us with everything we needed and even more. were in the market for a SUV since my wife is pregnant with our second child and Eric was able to provide us with everything we needed and even more. He showed us the benefits of a 3rd row, power liftgate, and safety features that are important with young children. I would highly recommend Eric Grombacher when looking for a car or SUV. More