
Crevier BMW
Santa Ana, CA
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Marlene really went above and beyond. She did everything in her power to make sure my needs were met. I couldn't be happier with every aspect of my car buying experience. She really made me feel good about in her power to make sure my needs were met. I couldn't be happier with every aspect of my car buying experience. She really made me feel good about being a part of the BMW family. I can't see myself ever going through a different dealer or car dealership in the future. More
this was my 4th bmw in the last 6 years and i think BY FAR this was the best expiernce i have ever had in buying a car!! i have been going to creiver for ever but this was the 2nd car i bought from there! FAR this was the best expiernce i have ever had in buying a car!! i have been going to creiver for ever but this was the 2nd car i bought from there! The expierence was very great and marlene and her two lovely assistants handled everything so well. i am so happy to have been able to have such a great time in buying a car beacause to most people i know it is a hassle. My fav part about marlene is she is very professional and shes not pushy like most other salesmen she actually really cares about the customer and her confidence as a sales women shows when she helping you instead of trying to close a deal! i would def recommend her to anyone i knew trying to get into a bmw!! More
Thank you for the great customer service that you provided on the purchase of my new BMW….your commitment to an “Outstanding Customer Experience” was achieved! provided on the purchase of my new BMW….your commitment to an “Outstanding Customer Experience” was achieved! More
Sean usually sells new cars but a mutual acquaintance sent me his way when I wanted to buy my certified 335. He was very patient with my extensive needs and found me the car i wanted within 3 days of us sent me his way when I wanted to buy my certified 335. He was very patient with my extensive needs and found me the car i wanted within 3 days of us first speaking on the phone. Visiting crevier was very relaxing and easy, they honestly got me through the door and out with my BMW in about 45 minutes. The price i got was stunning as well. Sean will do his best to earn your business and treat you right. Tell him you read a review from Ken G who was referred by 'grandpa' and he'll take care of you! More
I had the smoothest and the most enjoyable car buying experience I have ever had and all because of Marlene Tapie. This was our fourth car with Marlene and once again she helped me choose the perfect pla experience I have ever had and all because of Marlene Tapie. This was our fourth car with Marlene and once again she helped me choose the perfect plan for my needs. I am extremely happy with my new car and for the first time I actually ordered my car and waited for it so I got exactly what I wanted and am very happy about that and this was Marlene's idea and I am thankful for it. Thank You again for everything you are a pro and a lovely lady! Shirin More
My lease on my 550 was up in August and I was uneasy on what dealership I wanted to go with. Due to my experiances I have had with my local dealership that I have leased two 550's from,I really didn't want what dealership I wanted to go with. Due to my experiances I have had with my local dealership that I have leased two 550's from,I really didn't want to give them my business. Kevin was highly recommended by a coworker of mine. I live in Downey and wasn't sure if I wanted to go to Orange County sence it was the furthest dealership from me.I'm so glad I did. Kevin took such great care of me and my daughter. He made us feel welcomed and was very attentive to our needs. He and Mike Weldon made the entire process seamless!Kevin took extra time to show us all the functions and made sure we understood it all before we left. My loyalty will now be with Kevin and Crevier BMW. It will be nice to finally have something nice to say about a BMW dealership to my friends, family and customer's. Before I forget I need to mention how at ease Kevin made me feel after I got home from the dealership. I was showing my car to my family and I notice a little ding on the side of the car. I called Kevin to tell him and he told me to enjoy the car and on my next day off just bring it in and they will take care of it.I went in on my next day off and Kevin and the service dept.took care of it within 10 minutes with no problem or hassle.Unlike my local dealership with my last 550. They installed my satellite radio and in the process scratched my entire roof. What an ordeal.Took over a month for them to get it right. It was their mistake but made me feel like I did something wrong.So when I saw the ding when I got home all I could think about is not again. But I was wrong Kevin handled it with a no problem attitude and put me at ease. Now not only is Kevin highly recommended by my coworker but now also by me!z More
This is the third car that we have bought from Crevier BMW and the second with Marlene's help. Marlene and her assistant Kristin were at all times professional as well as friendly. Marlene patiently ans BMW and the second with Marlene's help. Marlene and her assistant Kristin were at all times professional as well as friendly. Marlene patiently answered our questions while instructing us on the many new features of the car, and further she offered her continued assistance in the future as she anticipates that we will need further help fully learning all the "bells and whistles" of this wonderful machine, the X6. Thanks again. More
My wife and I stopped by Crevier BMW during her search for a new vehicle. She was a little unsure of what she wanted and after a day of varying quality salesmen (and women) at numerous other dealerships, for a new vehicle. She was a little unsure of what she wanted and after a day of varying quality salesmen (and women) at numerous other dealerships, it was a pleasure to meet Kevin. He was very personable, highly knowledgeable in his product, extremely patient and helped her look at the various options available to her. It was very gratifying to conduct the sale in a no pressure environment and we concluded the day (very late into the evening and far past the time that Kevin should have finished work) with the purchase of a beautiful 328i sedan. We were so pleased with the overall experience that I went back to the dealership 4 days later to find a new car for myself. Once again, Kevin showed great professionalism and went above and beyond to try and find me the car that I was interested in. Unfortunately, the vehicle I wanted was just not available anywhere in the country (and I know that he spent 2 days looking!). However, everything eventually worked out just fine, as with further discussion and test drives, we decided that another vehicle would suit my needs and he worked really hard to get me the price that I wanted. I am now the happy owner a shiny new M3. Throughout the whole experience, he took care of all our needs. I would highly recommend him to anyone looking for a great car buying experience. Very thoughtful, professional and followed through on everything. We are very satisfied customers! More
The entire staff at Crevier BMW was extremely profesional and took the time to work with us in order to find the car that best fit our needs and help us through all the various financial options to make sure and took the time to work with us in order to find the car that best fit our needs and help us through all the various financial options to make sure it was a great purchase. Outstanding customer service! Crevier BMW is #1 when it comes to a car dealership. More
This was the best car buying experience I have ever had. This is my 5th vehicle purchase and 1st BMW. Absolutely love the car. Marlene and Kristin are dedicated to costumer service. I have never exprienced This is my 5th vehicle purchase and 1st BMW. Absolutely love the car. Marlene and Kristin are dedicated to costumer service. I have never exprienced that level of dedication from anyone. Their professionalism and dedication is unmatched. Everyone that I interacted with at Crevier was polite and helpful. The environment is very pleasant and comfortable. If they do not have what you want or need you can rest assure that they will not stop until they get it. Again, Marlene and Kristin are awesome and I couldnt have asked for better/easier car buying experience. More