Crestview Cadillac, Inc. - Service Center

They are always prompt in getting to you when you arrive. They also never overstate when your car will be ready They also never overstate when your car will be ready More

Chris and everyone in the service dept. did a great job taking care of my issues. Very satisfied. Thank you. did a great job taking care of my issues. Very satisfied. Thank you. More

Easy to get an appointment and the work was done quickly. Just what I was looking for. Just what I was looking for. More

All personnel are courteous and knowledgeable. Always keep you updated as to the work being done on your car. Always keep you updated as to the work being done on your car. More

Staff is extremely knowledgeable. They are prompt and provide a quick feedback . I like the text updates They are prompt and provide a quick feedback . I like the text updates More

The service department was great, able to get me in quickly and were very friendly. quickly and were very friendly. More

Chris was very helpful, very efficient, and made sure I was taken care of. I will use this dealership for service in the future was taken care of. I will use this dealership for service in the future More

The service people were friendly and helpful, but the quality of the paint repair was far below Cadillac owner expectations and should be redone. The paint is full of dirt particles and lacks the sheen quality of the paint repair was far below Cadillac owner expectations and should be redone. The paint is full of dirt particles and lacks the sheen that the rest of the car exhibits and when I looked at the repair when I picked it up, I saw it in the service bay inside the dealership where the lighting was dim, and it looked pretty good but when I got it home in the sunlight the imperfections and poor quality was readily visible. I am deeply disappointed because i took it to a Cadillac dealer intentionally expecting to receive a high-quality paint repair and it is mediocre at best. I would think the work had been farmed out to a low-cost independent shop for completion instead of being done by a certified Cadillac dealer. More

Service was great. Work was scheduled ahead of time. Updates provided while waiting for completion of work Work was scheduled ahead of time. Updates provided while waiting for completion of work More

Good service, thorough explanation of work performed. No complaints this trip to the service center. No complaints this trip to the service center. More