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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
652 Reviews
Call Service Center (248) 656-9500

652 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
November 05, 2024

Ron farmer from Crestview Cadillac, is a fantastic Service Advisor. He is always very friendly, expeditious, and very honest, which I truly appreciate. More

by GLORIAPANKRATZ
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy, Jackson, C.W., Jeff, and Duda, Dawn Medecke
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Nov 05, 2024 -

GLORIAPANKRATZ responded

Ron farmer from Crestview Cadillac, is a fantastic Service Advisor. He is always very friendly, expeditious, and very honest, which I truly appreciate. The entire service department is always very friendly and helpful and it is a pleasure to work with everyone.

November 04, 2024

Friendly helpful people. Good service. Clean facilities. However I’d get rid of the creepy mannequins! More

by margaguiar424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2024

Easy to work with and got the job done quickly. Called right away to let me know my car was ready More

by jaime.loch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

I was in and out in 45 minutes for a 0il change. The customer service has definitely improve. More

by ODESSA1051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2024

Best experience in a long time. My oil change took 45 Minutes.Iwas able to get an appointment for the same day. I love good. Service. More

by ODESSA1051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Good service, friendly, attentive and I received the vehicle in a timely manner. I would return More

by joneslovesjesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop manager
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Nov 06, 2024 -

Crestview Cadillac, Inc. responded

We are pleased to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fabulous day!

November 01, 2024

The service was Awesome they kept me updated on my vehicle I was in and out in no time More

by ricks3451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

November 01, 2024

Very smooth visit with service department for an oil change and tire rotation. Nice rep. More

by AMARLATT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
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Nov 04, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 31, 2024

Ron, Chris & the rest of the service team were top notch! ! The Service was performed professionally and the vehicle was very clean upon return!! More

by rjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

Will not come back for any service. They tried to take take advantage of my. More

by N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Crestview Cadillac, Inc. responded

I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (248) 841-4166 so we can assist you further.

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