Crestview Cadillac, Inc. - Service Center
Rochester, MI
597 Reviews of Crestview Cadillac, Inc. - Service Center
Beyond Expectations... Excellence in Customer Satisfaction I took my vehicle in for service. A couple things I had concerns about on my vehicle and the Crestview team in service greeted me with smiles and mad I took my vehicle in for service. A couple things I had concerns about on my vehicle and the Crestview team in service greeted me with smiles and made me feel very welcome at the facility. I am very picky with who I deal with for my vehicles and I have to say everything met and exceeded my expectations. Adam Stasik and Donna Labadie are awesome. I will always bring my business to you guys. I will now be servicing my ATS coupe and my CTS-V with you :-) More
Service performed Appreciated the support I have been a crestview customer for some time. Needed to contact GM customer service but it worked out in the end Appreciated the support I have been a crestview customer for some time. Needed to contact GM customer service but it worked out in the end More
Nice clean ,pleasant,atmosphere . Everyone was attentive on arrival. Clean & inviting waiting area with coffee, hot chocolate or preference . Donuts were a plus. I read & enjoyed the w Everyone was attentive on arrival. Clean & inviting waiting area with coffee, hot chocolate or preference . Donuts were a plus. I read & enjoyed the wait, which wasn't long. More
Great experience. Friendly efficient service. Prompt, honest., pleasant. E writing I dealt with was nice and helpful. I will most likely go back to Crestcieq for my n Friendly efficient service. Prompt, honest., pleasant. E writing I dealt with was nice and helpful. I will most likely go back to Crestcieq for my next car purchase. More
Excellent Experience I was quoted an hour and a half for my service appointment and they were done in only 45 minutes. Extremely friendly, helpful, and they washed my car I was quoted an hour and a half for my service appointment and they were done in only 45 minutes. Extremely friendly, helpful, and they washed my car before returning it as well. More
Always professional I've never had anything but positive experiences with this dealership. They are courteous, quick to alert me if there are unanticipated expenses, and I've never had anything but positive experiences with this dealership. They are courteous, quick to alert me if there are unanticipated expenses, and the car is returned in pristine condition with all issues addressed satisfactorily. More
I stopped by with no appointment on a busy Monday afternoon in service. They took me in and addressed my rear axle seal within an hour (TSB). They also identified that my front differential seal re afternoon in service. They took me in and addressed my rear axle seal within an hour (TSB). They also identified that my front differential seal required addressing as well. They took care of both issues (under warranty of course) that afternoon and provided a free loaner CTS. Excellent prompt service! More