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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
697 Reviews
Call Service Center (248) 656-9500

697 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
January 17, 2025

Service well communicted with me. Car returned at the end of the day and washed and vacuumed!!! Added bonus!! More

by bobbipolk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 16, 2025

Took my car in for service & was greeted immediately by service personnel. I received a 2025 Lyriq as a loaner. Later that day, all my issues were addressed & completed to my satisfaction. . More

by ejsjga
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
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January 15, 2025

I am having a humming sound when driving. They technician said they couldn’t find the issue. The humming sound is still occurring. More

by MARISELESTRADA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his nsme
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January 14, 2025

Pleasant and courteous staff. Provided regular updates. Work was completed as promised. Car was clean and ready to go. More

by diener7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 12, 2025

Great Service, I will highly recommend your dealership to all of my colleagues, Best experience in years. More

by VERBLEKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 12, 2025

Great service and instant support. Professionilsm, and service with a rental car. Recommended 100 % alw. More

by ISAACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 11, 2025

The service team was great from the time I checked in to the time I checked out. More

by Lavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Crestview Cadillac, Inc. responded

Lavin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

January 07, 2025

Tried to over credit me brake job. He show me price at the being and the price change $450 more at the end. More

by TURFWHITE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. Please reach out to us at (248) 841-4166 when you can so we can address this situation directly. Thank you and have a great day.

January 05, 2025

Great customer service, was able to get in right away. The service team diagnosed the issue with my car immediately. More

by RKELLY231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

Great service and very friendly personnel. I'm very happy with the service provided. Thank you! More

by mgomezg66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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