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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
599 Reviews

599 Reviews of Crestview Cadillac, Inc. - Service Center

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November 09, 2023

Ron Farmer and the service department staff at Crestview did a great job in ordering parts for my vehicle, scheduling the installation and completing the installation in record time while I waited. Their s More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer, Brian
November 08, 2023

Had a great experience. Service was done quickly and well. Chris and Mike are extremely helpful and attentive. More

by denisedoyle56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Mike
November 08, 2023

Great service. Much improved from past. Seems to be more consistent. They really were customer centric More

by virginiacal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

Excellent service by Chris, he made all the difference at the dealer. Attentive, quick, and knowledgeable. More

by VH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
November 04, 2023

They are always prompt in getting to you when you arrive. They also never overstate when your car will be ready More

by swinwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
November 03, 2023

Chris and everyone in the service dept. did a great job taking care of my issues. Very satisfied. Thank you. More

by JRGOODMAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
November 03, 2023

Easy to get an appointment and the work was done quickly. Just what I was looking for. More

by SCOTTLYON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
November 03, 2023

All personnel are courteous and knowledgeable. Always keep you updated as to the work being done on your car. More

by TEGRO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Staff is extremely knowledgeable. They are prompt and provide a quick feedback . I like the text updates More

by VIVEKGONDIKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

The service department was great, able to get me in quickly and were very friendly. More

by TANYA.MURRAY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.