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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
706 Reviews

706 Reviews of Crestview Cadillac, Inc. - Service Center

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February 01, 2024

Ron in service did a great job! The job was finished correctly the first visit. More

by MALTA1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Feb 03, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review.

January 31, 2024

Very technically competent and good to work with for service on my 2023 Cadillac Lyriq. More

by Bob_Livonia
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Feb 02, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 31, 2024

Extremely disappointed in every aspect will never return with my Escalade to service or purchasing More

by coneyqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cannizzaro
Feb 02, 2024 -

Crestview Cadillac, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

January 30, 2024

I always get excellent service at Crestview Cadillac. When I went last week the Service Manager, Chris Cannizzaro, made sure I had the My Cadillac app where one can earn points. I did not and he helped More

by MHDOWNIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Feb 02, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

January 30, 2024

Everyone in sales and service is very friendly and helpful. My experiences in the service department make me very comfortable and feeling safe in with the work they perform. I h More

by MARYPETREE39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk person, Chris Cannizzaro
Feb 02, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 30, 2024

Every time I visit, the staff is super helpful. Dan, Ron and your service collision teams are super awesome. They took care of everything promptly. They took put e ar ease and worked with my ins More

by DBTISKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Feb 02, 2024 -

Crestview Cadillac, Inc. responded

Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

January 29, 2024

The Parts and Service Staff is helpful and friendly. And, the Windshield Wiper Blades that I needed for my SRX were in stock ! More

by JRJTHREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Crestview Cadillac, Inc. responded

We hope to see you soon!

January 28, 2024

Everyone was so helpful and kind. I will keep going there for service. Great place to go. More

by laurieclark09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianne Giehtbrock
Jan 30, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 28, 2024

Review inability of car to start after ten days in garage Battery was totally dead More

by jszamzow
Recommend Dealer
Yes
Jan 30, 2024 -

Crestview Cadillac, Inc. responded

Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

January 28, 2024

Fit me in for an oil change. Was done while waiting for a reasonable amount of time. Car received clean and in order. Waiting room was comfortable and the staff were courteous an More

by DARCELC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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