Crestview Cadillac, Inc. - Service Center

Crestview Cadillac has a great service department. They are always timed with your appointment, friendly and very helpful with preventative advice. They are always timed with your appointment, friendly and very helpful with preventative advice. More

Very efficient. Service was performed as outlined. Included ordering parts for transmission. Called when car ready. Service was performed as outlined. Included ordering parts for transmission. Called when car ready. More

Great staff always friendly, fast and real good work. The only reason I didn’t give a 5 star this time was the wait of the shuttle pick up, it was 2 minutes drive but took me waited for almost an hour. The only reason I didn’t give a 5 star this time was the wait of the shuttle pick up, it was 2 minutes drive but took me waited for almost an hour. Thank you so much and happy holidays! More

Told them battery couldn’t keep a charge and they disagreed- took it home and it was dead every morning - I personally installed a new battery and have no issues disagreed- took it home and it was dead every morning - I personally installed a new battery and have no issues More

The repair was done very quickly, got car back same day didn't require a loaner. didn't require a loaner. More

Its a great dealership to deal with on a consistent basis if you are in the area. if you are in the area. More

Great customer service. Always courteous and helpful. My experience has always been pleasant. I will definitely be back for any maintenance needed on my vehicle. Always courteous and helpful. My experience has always been pleasant. I will definitely be back for any maintenance needed on my vehicle. More

Over priced, untrustworthy, poor service. Took for recall October 2023, left with exhaust noise but couldn’t get back in town till December. Brought it back, they said multiple issues includi Took for recall October 2023, left with exhaust noise but couldn’t get back in town till December. Brought it back, they said multiple issues including timing chain. Charged 350 just to tell me it’s 5300. All shops I called said if their assessment Is accurate, most 2000-2200. Never Again. More

Great service & short time consuming. . I really recommend Crestview Cadillac in Rochester hills for there services, Thank you . I really recommend Crestview Cadillac in Rochester hills for there services, Thank you More

The service manager refused to turn in my de laminating windshield for warranty. The CT6 was only 10 months old; windshield for warranty. The CT6 was only 10 months old; More