Crestview Cadillac, Inc. - Service Center

Ron is always a pleasure to work with! I appreciate him checking my loyalty points and helping apply them to my service as well as the service updates. I appreciate him checking my loyalty points and helping apply them to my service as well as the service updates. More

Crestview Cadillac service department has improved a great deal reasentley!! Keep up the good work, great deal reasentley!! Keep up the good work, More

Professional courteous and convenient. That is all I have to say. This is bugging me. That is all I have to say. This is bugging me. More

Called 8 times over 6 days. Never received a call back. Terrible customer service. Ron is the worst customer service rep I have ever dealt with. I was told multiple times. I Never received a call back. Terrible customer service. Ron is the worst customer service rep I have ever dealt with. I was told multiple times. I would get a call back “immediately”. Not once did I get a call, even after calling multiple times in one day. I don’t think just asking if I needed to get a rental car was too much. Instead of getting an answer, I was without a vehicle for 2 days. Finally I just decided to rent one. Communication is the key to customer service and I received none. More

It was good experience Waiting time was reasonable Treatment with courteously, as what I expected from Cadillac dealership Treatment with courteously, as what I expected from Cadillac dealership More

Great people and work completed as required and expected. Service area was pleasant waiting area was clean providing necessary refreshments . Service area was pleasant waiting area was clean providing necessary refreshments . More

Chris was excellent. He is a great asset to the service department and has a lot of potential. He is a great asset to the service department and has a lot of potential. More

Have been a Crestview Cadillac customer for many decades. High turnover for sales and service reps. Mechanics do great work! High turnover for sales and service reps. Mechanics do great work! More

Awesome service, honest. Ron is the man! Always willing to help in the service department. Ron is the man! Always willing to help in the service department. More

Kept my car for nearly a month to not fix issue and say they never even heard the squealing brakes. Second I sat in it at pickup the car was squealing like nails on chalk board and was told that’s how a Ca they never even heard the squealing brakes. Second I sat in it at pickup the car was squealing like nails on chalk board and was told that’s how a Cadillac sounds. More