Crestview Cadillac, Inc. - Service Center
Rochester, MI
707 Reviews of Crestview Cadillac, Inc. - Service Center
Too expensive oil change, hidden fees, took too long (2 days) to complete the task. days) to complete the task. More
Ron was excellent to work with! Really cared about my issue and fixed my car quickly. He took time after hours to answer all my questions. He also made sure I had a loaner! Very sat Really cared about my issue and fixed my car quickly. He took time after hours to answer all my questions. He also made sure I had a loaner! Very satisfied with Crestview Cadillac and their service. More
Everyone is very professional and they all give great customer service from everyone at Crestview Cadillac. customer service from everyone at Crestview Cadillac. More
Ron in service took good care of me, Vehicle was repaired well before the estimated time. well before the estimated time. More
The staff were polite and professional. I definitely plan to use them in the future if needed. I definitely plan to use them in the future if needed. More
We took our Cadillac in to Crestview, even though we did not purchase it there, because it is close to where we live. Ron Who is the manager in service is impossible to contact. We also had it there for wa not purchase it there, because it is close to where we live. Ron Who is the manager in service is impossible to contact. We also had it there for warranty work, and they charged us for parts that they ordered. They did not indicate to us that we needed to bring it back again They then lost the parts after calling us twice and telling us we could bring it back in to have the parts put on it. I would never take my car to them again unfortunately. More
The service department was great, they greeted me with a smile and got me right in and taken care of. The waiting room was clean and comfortable. smile and got me right in and taken care of. The waiting room was clean and comfortable. More