Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
655 Reviews
Call Service Center (248) 656-9500

655 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
May 23, 2024

Had a routine Oil Change performed on my automobile and done in a timely manner. Friendly and courteous staff without a doubt. More

by New customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2024

Great service! ! Fast turnaround!! Always helpful with questions and concerns. This is what keeps us going back More

by MUSTAFA.CHMEISEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2024

Great service. Easy to book appointments online with lots of available time slots within a day or so. More

by Very Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 20, 2024

Great service! ! Fast turnaround!! Always helpful with questions and concerns. This is what keeps us going back More

by NELLIOTT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

May 20, 2024

Very responsive and once the problem was identified they addressed it quickly. Very pleased with our experience. More

by cbpike100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Crestview Cadillac, Inc. responded

Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

May 20, 2024

They did a very good job taking care of the issues on our SRX. Very helpful and kept in touch on the progress. More

by 2500CHEVHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

May 19, 2024

Fraudulent practices which warrant paying close attention, from charges, services and language used in service write up. More

by tturner20
Recommend Dealer
No
Employees Worked With
Chris Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Crestview Cadillac, Inc. responded

We regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please contact us at (248) 841-4166 so we can understand your situation better in order to try and turn your experience around. Thank you, Crestview Cadillac, INC.

May 19, 2024

Ron was excellent. Very pleasant and friendly. He is always very helpful and explains everything. More

by Dave Drouillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
Report | Print
May 21, 2024 -

Crestview Cadillac, Inc. responded

We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2024

Service was excellent as always. I know I can trust the service I receive at Crestview. Ron Farmer and Chris Cannizzaro and Chris Young always go the extra mile to make sure my exp More

by DTRIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
May 21, 2024 -

Crestview Cadillac, Inc. responded

We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2024

The service at the Cadillac dealership was abysmal, unresponsive staff, and poor communication. my escalade was there for more than 70 days and still had to go back two weeks later More

by Jonez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kara Sacks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Rooney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke, Matthew Fox, Derrick Walker, Jordynn Craig
Report | Print
May 20, 2024 -

Crestview Cadillac, Inc. responded

We're disappointed to hear of the negative experience you had at our location. Here at Crestview Cadillac, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (248) 841-4166 to discuss ways we can better serve you in the future.

1
...
25
26
27
...
66