Crestview Cadillac, Inc. - Service Center
Rochester, MI
707 Reviews of Crestview Cadillac, Inc. - Service Center
Very dependable service department. The dealership is very well maintained and clean. Employees are friendly and helpful. Highly recommended for service and sales. The dealership is very well maintained and clean. Employees are friendly and helpful. Highly recommended for service and sales. More
Efficient and good. I was happy with the service that I received. Great job Crestview I was happy with the service that I received. Great job Crestview More
What I was told by the service person versus the service manager were two different things. I had a problem in my car that was under warranty and the service manager even mentioned that, but then when I ret manager were two different things. I had a problem in my car that was under warranty and the service manager even mentioned that, but then when I returned to pick my car up from a basic oil change, I was presented with a write up to have the repair done on my dime. I was also promised a ride to work, but then was told that no one was around for at least 30 minutes so I had to walk. More
I arrived 15 minutes early for my appointment for an oil change, air filter replacement and tire rotation. I waited at the dealership for just under 3 hours during the scheduled service that should not have change, air filter replacement and tire rotation. I waited at the dealership for just under 3 hours during the scheduled service that should not have taken half that time. I sat through 3 hours of Jerry Springer on your television competing with the music from the overhead speakers. I also agree with other comments that the parking lot is in poor condition. More
All personnel very helpful and knowledgeable. I would recommend the service department. Dealership is very well kept. I would recommend the service department. Dealership is very well kept. More
The scheduled time worked perfect for my tire replacement. Service writer was extremely efficient and courteous! replacement. Service writer was extremely efficient and courteous! More
The service was conducted in a very good manner, no issues. Appreciate all your help. issues. Appreciate all your help. More
Work is done right. Professional, competent, and friendly. Ron is the best. Five stars for him. Professional, competent, and friendly. Ron is the best. Five stars for him. More
Always professional, always great service. Ron is above and beyond when dealing with me as a customer. Ron is above and beyond when dealing with me as a customer. More
Always professional, always great service. Ron is above and beyond what I expect when I bring in my Escalade. Thank you! Ron is above and beyond what I expect when I bring in my Escalade. Thank you! More