Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
654 Reviews
Call Service Center (248) 656-9500

654 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
June 23, 2024

The one thing I noticed was the total lack of carry over employees service was great but slow More

by PSZEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2024

Fast service, friendly. Took care of the care well and on time for my appointment. More

by TAIT1DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2024

Great job at scheduling and completing the work! Service was completed and we were contacted promptly. More

by BACANUCK75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2024

The staff is professional, efficient, friendly, kind, and knowledgeable. My issue was handled quickly and correctly. More

by peggy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

June 22, 2024

First time having service done at your location the people I dealt with were very professional and I believe the job was done right More

by JIMFRISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 21, 2024

Chris was very helpful getting the car scheduled for service. I have been there 2 times already and have to return because part is on back order. Hopefully by the 3rd time I will have a sunroof I can More

by lorigrubba
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 841-4166 when you have a chance. Thank you, and we look forward to hearing from you.

June 20, 2024

The process was very easy for handling an issues with my vehicle and obtaining a loaner More

by barbvitale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Jun 21, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 20, 2024

Amazing dealerships! Went in for a service oil change and came out with a new car! More

by drjill0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mathes
Report | Print
Jun 21, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

June 19, 2024

Great Service Dept! Thanks for the speedy oil change and tire rotation. I will be coming back for more in the future. More

by BKELLY6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience!

June 17, 2024

Crestview service is a great, professionally run service department. Brian the service manager is great, Ron Farmer the service advisor is great, and Chris Young in service loaner cars is great too!! They a More

by GALATIGIRL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (Manager of Service Dept)
Report | Print
Jun 18, 2024 -

Crestview Cadillac, Inc. responded

Thank you for such an enthusiastic review. We have a great team in our service department. Have a great day! We look forward to your next visit! Take care!

1
...
20
21
22
...
66