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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
709 Reviews

709 Reviews of Crestview Cadillac, Inc. - Service Center

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April 14, 2025

Vehicle was fixed however I believe the screen was scratched in the process of the repair. More

by chuck.smith999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Update your pulldown
April 13, 2025

I leased a vehicle off the showroom floor, and it was ready in the same day. Everything was handled with speed and professionalism. More

by lderonne
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Tony was my contact for my most recent service. He was so kind, and helpful. I appreciate how informed he kept me through the whole process. More

by nancy.landa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
April 12, 2025

Great experience! A+++++ service - fixed my tire very quickly and were great, dealership facilities were top notch! More

by joseph72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
April 12, 2025

Anthony was excellent. Answered all my questions. Used my reward points. He was extremely nice and made you feel comfortable. Best dealer experience. The thing I and my wif More

by oceansounds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Anthony C.
April 10, 2025

Great Place to get my vehicle serviced, always very helpful and friendly. Never any issues. More

by OFFICEMANAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Edwin at the body shop at Crestview was fantastic to work with. 10 out of 10. Crestview's service and body shop are the best in my opinion. More

by DTRIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin - body shop manager
April 08, 2025

It’s difficult for me to answer until I’m sure my sunroof will continue working. I had it in for service 3 times. More

by lorigrubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

They are always pleasant, respectful, friendly, and ready to help. I also appreciate how thorough they are. More

by hfrssucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Very poor customer service. No call backs and my car was returned damaged. Stay away from this place More

by 5150jbgame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
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