Crestview Cadillac, Inc. - Service Center

Absolutely the worst dealer experience. Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a ve Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a very poor experience. More

The service team always makes me feel welcome and valued. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing. More

Dealership was very informative and made sure I was comfortable I will be back again. comfortable I will be back again. More

Very friendly and took an interest in what was going on with my car and fixed it. with my car and fixed it. More

All of the Dealer personnel from sales and service depts. are both always helpful and professional are both always helpful and professional More

Great service. Ron was absolutely correct in his initial diagnosis about what was wrong with my car. After picking my car up after repairs completed, I found it t Ron was absolutely correct in his initial diagnosis about what was wrong with my car. After picking my car up after repairs completed, I found it to ride like a new vehicle. Upon reviewing my invoice, I found that a logical and thorough analysis was done, and all repairs were done at a reasonable cost. I found Ron to be a very friendly and personable person, willing to explain to me what the problem was and what steps would need to be done for all repairs. Although Crestview is quite a drive from my home, I will be returning for further future care for my Cadillac. More

My thanks go out to Service Advisor, Ron Farmer. I had a coupon for Bonus Points. I asked Ron to be sure that they were put into my Rewards account. And yes, I have received my bonus points. Also, I had a coupon for Bonus Points. I asked Ron to be sure that they were put into my Rewards account. And yes, I have received my bonus points. Also, thanks to Crestview's service techs, my SRX is still running like new. More

Bad repair service. Took my car in for a flat tire. Gave it back to me saying that the tire had been repaired. However in about 2 hours tire flat again. Called dealer Took my car in for a flat tire. Gave it back to me saying that the tire had been repaired. However in about 2 hours tire flat again. Called dealership to have my car returned. I was told no one there to help me I got the tire repaired service person found another screw in tire. Why Crestview did not see that second screw? More

I had an appointment, unfortunately the oil change took more than two hours. The car seems to have gone through a car wash, but was still dirty. Ron was very nice. more than two hours. The car seems to have gone through a car wash, but was still dirty. Ron was very nice. More

Since I first leased and subsequently bought this car Crestview has kept it running great! Crestview has kept it running great! More