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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
653 Reviews

653 Reviews of Crestview Cadillac, Inc. - Service Center

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September 01, 2024

Service was done at a very efficient and timely manner . i will continue to do my service appointments at Crestview Cadillac Dealership More

by rncbobowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

August 31, 2024

Was in the dealership for over 2 hours for an appointment made oil change with tire rotation maintenance. I arrived 10 minutes before my appointment. More

by pennyparis81
Service Time
Recommend Dealer
No
Employees Worked With
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Sep 06, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 841-4166 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 30, 2024

Ron is great! ! and all the rest of the team as well thank you guys More

by QUINCYSBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 30, 2024

Had my XT5 and Equinox in for oil change and tire rotation. Crest view is our go to place for GM service. Good people. More

by SUVIDA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

August 30, 2024

Another perfect experience, my Blackwing was handled with care, the work performed met my expectations and the team took the time to talk to me, tell me what was done and was very flexible with my schedule. More

by mgrebovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, Frank
Sep 05, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Every one was very friendly and in a good mood. Very personable and helpful! When they told me the length of time, it was what they said. More

by Sandi.a.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Excellent work excellent service excellent customer support excellent excellent excellent communication just excellent this. 15 word minimum isn’t fun!! More

by sevan.weiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hubble
Aug 31, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

August 26, 2024

Excellent customer engagement! Ron explained everything including the warranty part that had to be changed. He even arranged a ride back so I would not have to wait. Thanks Jeff More

by ANIL.K.SACHDEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Crestview Cadillac, Inc. responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2024

Service was done quickly and transportation was provided. All in all it was a great experience. More

by dkkowalczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2024

Fast , courteous , and thorough service ! Good job by all !! Clean waiting room with available refreshments , More

by JOSEPHPITTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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