Crestview Cadillac, Inc. - Service Center

Problem that I have it took 2 weeks to get parts. Appreciated that Ron kept a very special car(to me!) inside! Appreciated that Ron kept a very special car(to me!) inside! More

Frank was an excellent service advisor. He was able to get me in for a scan of my mom’s vehicle when other dealers in the area were going to make me wait for an appointment to do a 30 secon He was able to get me in for a scan of my mom’s vehicle when other dealers in the area were going to make me wait for an appointment to do a 30 second scan. More

Waited a month for a rental car to get repairs completed. Showed up and they didnt not have a rental for me. Said they'd return car to me same day, but then at end of day told me I needed to find my own ride Showed up and they didnt not have a rental for me. Said they'd return car to me same day, but then at end of day told me I needed to find my own ride home they were going to drop off tomorrow. Then returned my car smelling of gasoline and NOT REPAIRED. More

Service person got to me quickly and very courteous. He was very personable. The wait was reasonable. He was very personable. The wait was reasonable. More

Crestview Cadillac has an excellent service department! ! Especially Ron Farmer and Brian Stroik They treat you with the utmost respect and make you feel welcome as soon as you walk in. Their expertise is ! Especially Ron Farmer and Brian Stroik They treat you with the utmost respect and make you feel welcome as soon as you walk in. Their expertise is unmatched and I would recommend you bring your Cadillac into Crestview and ask for Ron. More

Very professional, customer driven and clean. Prompt service with a friendly atmosphere. I would recommend to others. Prompt service with a friendly atmosphere. I would recommend to others. More

The service writer was very helpful. I believe his name was Ron Farmer and my experience was very well received having been the wife of a automobile dealer makes me feel good To your dea I believe his name was Ron Farmer and my experience was very well received having been the wife of a automobile dealer makes me feel good To your dealership, the service is always been wonderful! More

Quick and efficient ……I’ll be back when needed. Thank you for your great service Thank you for your great service More

Frank was great. He helped me understand the problem and get it taken care of. He went above and beyond. He helped me understand the problem and get it taken care of. He went above and beyond. More

Great quick friendly service that exceeds expectations! Thanks for getting me in and out in a timely manner. 5 ⭐️⭐️⭐️⭐️⭐️ Thanks for getting me in and out in a timely manner. 5 ⭐️⭐️⭐️⭐️⭐️ More