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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
653 Reviews
Call Service Center (248) 656-9500

653 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
September 20, 2024

Friendly and excellent customer service! Appointment time always accurate and love it when they give my car a quick wash! Thank you ! More

by TLC1095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

September 20, 2024

Overall good service experience, very prompt upon my arrival, explained addition service items recommended in detail More

by marieambrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2024

Service department folks were friendly, knowledgeable, and gave me an overall good experience. Had some good laughs with them as well. More

by PZAJCIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

September 17, 2024

Great service and friendly team! They did a fantastic job. I highly recommend this dealership More

by ninjam6745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

One is treated with consideration and respect . Dealer recognizes that car represents a large investment. More

by bab102446
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

September 16, 2024

I had a good experience at Crestview. The staff was welcoming and professional! I would like to thank Ron and Frank for their patience and explanations! More

by Peng Zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Report | Print
Sep 21, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

September 15, 2024

THESE Guys are GRRRRREAT. .!!! From picking up my vehicle to speedy repair and return ( same day) i have never been taken care of as good as i did by a Dealership like Crest C More

by swhitener0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

September 14, 2024

Took my 2023 XT4 in for service on 9/12/24. Frank Newman was my service advisor. Issue was taken care of quickly. The entire experience was great! The service staff at CRESTVIEW was top notch. More

by LPURDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Newman
Report | Print
Sep 16, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

Amazing service as always! ! Thank you Ron an the crew at crestview, excellent job! Was done timely as well , always take great care of my vehicle! More

by BERLEEDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

had 9am appt for oil change; expect for it to be done quickly. didn't finish till after 10:30. point of an appointment?? More

by mmtarnowski
Service Time
Recommend Dealer
No
Employees Worked With
Ron Farmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2024 -

Crestview Cadillac, Inc. responded

Thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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