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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
688 Reviews
Call Service Center (248) 656-9500

688 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
October 26, 2024

Reliable, trustworthy, consistent quality craftsmanship over the past several years at Crestview. I would not take my XT5 any place else to be serviced. More

by Eliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Kelly and Adam King
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Oct 28, 2024 -

Crestview Cadillac, Inc. responded

Thank you for choosing Crestview Cadillac, INC. as your first choice for all your automotive needs! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Crestview Cadillac, INC.!

October 23, 2024

Guys in the service center are THE BEST! Thanks for taking such good care of me and my car. Ron and Chris, along w their crew, are amazing and welcoming. More

by sschilkey
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Under promise Over deliver. Professional and quick turn around. Best place for oil changes and tire rotation More

by Lesliedoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke
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Oct 26, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2024

Great experience at crestview as always! Ron took amazing care of me, thanks a bunch crestview. Your the best! More

by BERLEEDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 22, 2024

Great service, a ride home and back to the dealership is very convenient. I will be back. More

by FAISONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 21, 2024

I called to get an appointment and was scheduled for the very next day. It was a very efficient oil change and tire rotation. More

by SERRA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2024

Very complete and efficient service, done correct the first time. Work was done on time. More

by jeff@mminsul.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2024

Excellent skilled trades auto repair service. Identifying the problem, fast, and accurate repair, friendly, and understanding. More

by Eliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Crestview Cadillac, Inc. responded

Eliza, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

Very clean and comfortable waiting area. Very courteous staff. Kept me up to date on progress of repairs. More

by john.baldwin193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

October 17, 2024

My most recent service was the worst experience that I have had with the service department. It took 2 1/2 hours to complete an oil change. I do not plan on using Crestview service in the future. More

by georgecampbell126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Crestview Cadillac, Inc. responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (248) 841-4166 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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