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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
716 Reviews

716 Reviews of Crestview Cadillac, Inc. - Service Center

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May 18, 2025

Quality work, quick repair once confirmed and approved cost. Would recommend this dealer to everyone. More

by BMBARNETT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Truly disappointing experience, The dealership actually damaged my car instead of fixing it, for the second time. More

by MMSORGUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

5-Star Service Department - the service advisors are friendly and informative, and the service done on my vehicle exceeded my expectations! More

by mjwillemsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Service done on schedule, communications throughout the work was excellent and professional. Waiting was a friendly and accommodating. More

by HERBRHODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Professional service, thanks to service advisor, Ronald, for keeping me updated on my service… completed my service in timely manner. More

by jzsenyuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bree
May 16, 2025

Crestview Cadillac was an awesome experience from start to finish. My salesperson was informative and very helpful in navigating me through the purchase of my fully electric vehicle. I did bring my car i More

by radtka1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Very helpful and concerned about the issues with my car. I am confident they will get the issue resolved More

by daviddanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Oil change was fast and on time. Vehicle was clean when I picked it up More

by KINGCAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Great service and convenient online scheduling option; I’m glad that the service department is open on Saturdays. Complimentary car wash is a plus. More

by vgollapudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
April 28, 2025

Service beyond expectations; Ron Farmer provided excellent customer service; service mechanics were able to handle multiple requests within the day. Thank you ladies and gentlemen! Thanks again Ron More

by Rich N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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