Crestview Cadillac, Inc.

You Couldn't GIVE Me A Cadillac From Crestview I went into Crestview this morning looking to turn in my 2014 Jeep (loaded, leather etc 7000 miles) for a new Cadillac. The sales person I met with, I went into Crestview this morning looking to turn in my 2014 Jeep (loaded, leather etc 7000 miles) for a new Cadillac. The sales person I met with, I THINK his name was Kevin had dismissed me before we even got into anything. "Have you been here before?" No... "oh..." (condescendingly) He then went on to say that "our customers don't come here looking for a Jeep, they're here to buy a Cadillac, so we really don't want your Jeep on our lot" Oh? I'm sorry, you don't want to sell a new Cadillac today? Because that's what I was there for. He then went on to explain that this dealership doesn't work with the company I currently lease my Jeep thru (Chrysler capitol) and frankly, NO Cadillac dealer is going to be able to do anything for me. I felt like he was talking to me like I was some homeless person bothering to ask him for change. NOT the wife and business partner to one of the largest auto glass companies in Michigan. Oh... sorry Kevin, maybe I should have mentioned that 1st to get your attention. SMH... So, I left Crestview, drove straight to Jim Riehl's Cadillac on Hall Road and was treated like complete royalty when I walked in the door. Oh, did I mention drove home in a 2016 CTS LOADED. THE exact model, color, features and couldn't be happier. So NO, I would NOT recommend this dealership. Crestview couldn't GIVE me a new Cadillac to change this and write them a good review. When my friends and family ask me, I will NOT recommend Crestview. That snobby attitude... what a joke. But hey, I LOVE my new 2016 CTS. Thanks for NOT taking my money Crestview because Jim Riehl's has EARNED a life long customer. Notice I said "earned" That's how you get things in life. Success, wealth, loyalty. All EARNED. More

Superb Sales consultant--DonnaWalker The timely delivery and Great Care to make the customer understand all aspects of the vehicle was outstanding as explained by Donna Walker. She took g The timely delivery and Great Care to make the customer understand all aspects of the vehicle was outstanding as explained by Donna Walker. She took great care and patience to show all functions. More

Awesome experience Crestview Cadillac is very customer friendly and people oriented. We went into the dealership with the vehicle we wanted in mind and the price we were Crestview Cadillac is very customer friendly and people oriented. We went into the dealership with the vehicle we wanted in mind and the price we were willing to pay. We received what we were asking for on our trade in without a long back and forth battle. Steve and Donna in sales went above and beyond to ensure we received the best deal and the vehicle we wanted. Mike in finance was very attentive to our budget and worked us through the finance paperwork. We had a very positive experience with crest view from the staff to well kept showroom. We would recommend CrestView to anyone wanting a Cadillac. More

First Time Cadillac Buyer Having limited knowledge of the brand, I was pleased to get such patience from Kevin Huff as he explained the trim options and helped me get exactly w Having limited knowledge of the brand, I was pleased to get such patience from Kevin Huff as he explained the trim options and helped me get exactly what I wanted for my first Cadillac. Everyone was very pleasant and friendly, the dealership is clean and elegant, so overall the experience was enjoyable. More

New Car Pick Up WOW! My car is awesome! But the dealership really made feel special! My car was clean and waiting for me, we got through the paperwork quick and I was WOW! My car is awesome! But the dealership really made feel special! My car was clean and waiting for me, we got through the paperwork quick and I was on the road in no time! Love my new car, love Crestview! This is the second vehicle I purchased in the last 6 months too and I was given the same special treatment both times. More

Always professional I've never had anything but positive experiences with this dealership. They are courteous, quick to alert me if there are unanticipated expenses, and I've never had anything but positive experiences with this dealership. They are courteous, quick to alert me if there are unanticipated expenses, and the car is returned in pristine condition with all issues addressed satisfactorily. More

This is my fourth Cadillac from Crestview. I just purchased an ATS. I know why this is Car of the Year. I would recommend Crestview and Ruth Anne to anyone interested in a Cadillac. purchased an ATS. I know why this is Car of the Year. I would recommend Crestview and Ruth Anne to anyone interested in a Cadillac. More

My sales representative was Debbie Meirow. She couldn't have made leasing my 2013 Cadillac XTS any easier. Debbie handled everything expeditiously and professionally. I only made two trips to the couldn't have made leasing my 2013 Cadillac XTS any easier. Debbie handled everything expeditiously and professionally. I only made two trips to the dealership in order to complete the deal. This is the third car that I have leased through Crestview Cadillac and I would highly recommend Crestview and Debbie to anyone interested in driving one of the finest motor cars being manufactured today. More

First time visit to the dealership and a very positive experience-so positive we purchased a new car. The Dealership is clean, bright and cheery. Sales persons were positive, professional and helpful. experience-so positive we purchased a new car. The Dealership is clean, bright and cheery. Sales persons were positive, professional and helpful. Anthony and Debbie made the process quite simple and enjoyable. More

We have always had excellent service from Debbie regarding our lease vehicles. We have dealt with her for the past eight or nine years. She is the best. regarding our lease vehicles. We have dealt with her for the past eight or nine years. She is the best. More