Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestview Cadillac, Inc.
Rochester, MI
902 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 902 reviews
December 03, 2023
Crestview Cadillac has an excellent service department. The service manager and service advisors are professional and friendly and take the time to clearly explain and answer our questions. The service tec The service manager and service advisors are professional and friendly and take the time to clearly explain and answer our questions. The service technicians are highly skilled. We’ve been having our vehicles serviced here for years and are highly satisfied. More
by mjwillemsen
Verified CustomerEmployees Worked With
Dawn Medecke
December 02, 2023
I was visiting from out of state when I noticed a CEL and a tire pressure warning on my 2023 CT4 Sport. I went to Crestview Cadillac as a walk in to get the tire warning fixed and see what the CEL was about a tire pressure warning on my 2023 CT4 Sport. I went to Crestview Cadillac as a walk in to get the tire warning fixed and see what the CEL was about. The service dept took me in right away, fixed the issue with the CEL, aired the tires and reset the warning and changed the oil and filter within an hour. Unheard of service these days! More
by DMERRITT7461
Employees Worked With
Mark, Dawn Medecke
December 01, 2023
Brought our Cadillac in for repairs after hitting a deer. The strike was on and there was a wait, which was totally understandable. 7+ weeks later, it was ready. I asked if they changed the washer fluid r The strike was on and there was a wait, which was totally understandable. 7+ weeks later, it was ready. I asked if they changed the washer fluid reservoir and they had not. We watched it and yes it had a slow leak. Contacted them to get back in and they said they needed to hear back from our insurance. Our insurance did get back with them but we can't get Crestview to call us back. The headlights are also not pointed correctly and they dodged that issue as well. If they do answer the phone, it always begins with 'I was just about to call you..." and more excuses. We will never purchase a vehicle from them nor get one serviced. More
by CHERYLSHELTON22
Employees Worked With
Dan, Service Manager
November 30, 2023
Excellent service from Ron. The car was taken in on a Saturday and available on Monday afternoon. Great job and happy with the experience The car was taken in on a Saturday and available on Monday afternoon. Great job and happy with the experience More
by STEVEK11
Employees Worked With
Dawn Medecke
