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Crestview Cadillac, Inc.

Rochester, MI

4.5
902 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 902 reviews

December 07, 2023

Dan did fantastic job helping coordinate and complete my repair. The process was so easy and I am very satisfied! More

by wesley.zanardelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

Issue messages intermittently keep showing up Washer bottle fluid was not filled The fascia finish is good More

by tom@windsolarlights.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Please don't hesitate to reach out to us if there's anything more we can do!

December 06, 2023

They’re very friendly and always do their best to accommodate my needs. They even help with things like points and the app so I get the very best price. More

by KAMPAMJAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you so much again for your feedback! We hope you have a great day!

December 05, 2023

IT WAS THE BEST TIME EVER. I WILL BE GOING BACK THERE FOR ALL MY SERVICE. I LOVE THAT PLACE, More

by CHRIS@CRESTVIEWCADILLAC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON CHRIS BRAIN AND DUHA
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you so much again for your feedback! We hope you have a great day!

December 04, 2023

I was the 3rd car deep in line. One of the porters greeted me to let me know that someone would be with me as soon as possible. My first time at this dealership and checking took ab More

by JOE.BIENIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Ron, Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 04, 2023

I will never buy a Cadillac again. I went for service sat for 3 hours. No one offereed me any thiing. Other were offer coffee, water, all you wanted from me was my money. I bought a B More

by rita-alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no one
Dec 20, 2023 -

Crestview Cadillac, Inc. responded

We're glad to hear you're happy with your Buick. Happy holidays!

December 03, 2023

The only reason I could not give 5 star review is because I had to bring my vehicle in 2 times for the same issue. Chris gave great customer service during both visits. The young man that drove around in my More

by mselle010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t have an encounter with an admin. person.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us!

December 03, 2023

Took 11/2 hours to get an oil change. I had to go to the service desk to find status of my car. More

by ralphpcurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Our team strives to deliver an excellent experience.

December 03, 2023

Service department was outstanding! Friendly and attentive. Work completed in a timely manner. That being said, reimbursement for my paying for a loner was to be completed within 7-10 d More

by RAKOWICZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We sincerely value your business and look forward to your next visit!

December 03, 2023

Great people at Crestview. No pressure sales, personable and informative. Everything with the car buying experience went smoothly. More

by chrisferow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Please don't hesitate to reach out if there's anything additional we can do for you.

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