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Crestview Cadillac, Inc.

Rochester, MI

4.5
902 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 902 reviews

December 11, 2023

EVERYTHING ABOUT THE SERVICE DEPARTMENT IS STELLAR. WE OWN A DENALIM MOVED FROM ANOTHER STATE AND OPTED FOR CRESTVIEW CADILLAC FOR SERVICE. JUST ORDERED A NEW XT6 BECAUSE OF CUSTOMER SERVICE! A LOYAL C More

by HELENGIANNINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We hope to be of service to you again in the future. Best wishes, Crestview Cadillac, INC.

December 10, 2023

a great experience. delivered on time. This is my second cadillac purchased from Crestview. I will definitely come back More

by polyp44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We sincerely value your business and look forward to your next visit!

December 10, 2023

Very professional and courteous. Emily is an excellent sales agent. Love doing business with Crestview. More

by YWD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 09, 2023

Took my vehicle in for service and a few maintenance items. Service department was fantastic and very knowledgeable. More

by RONFARMER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron and Chris
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

December 08, 2023

Excellent. Great experience, will come back! They’re very friendly and always do their best to accommodate my needs. More

by Hanhoyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon! Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

December 08, 2023

We shears feel welcome when visiting the dealership. The service techs, our sales rep and the manager are ask wonderful people. They are helpful and very kind to say the least. Thanks Crestview for y More

by gloria.douglas54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Adam, Ron and all others
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

December 08, 2023

The service department manager was very attentive to my needs.and made sure everything was to my satisfaction. More

by WIFEWOOD1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name , Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 08, 2023

Great service, they always get me in soon and finish fast. Will be a repeat customer. More

by BASILRAFIQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2023

Not enough updates for being there 4 hours and I wasn’t handed a diagnostic report. More

by Rmilli231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Rmilli231, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

December 07, 2023

Great experience, will come back! Oil price was too high, need to buy Mobile one in volume not by the quart. Also should have Mobile One oil filters. More

by PMONDRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was very knowledgeable , Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review.

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