Crestview Cadillac, Inc.

If you’ve never had the pleasure of working with a Crestview Cadillac in Rochester Michigan, then you’re really missing out! The staff there is top notch and I want to give a special shout out to Matt Crestview Cadillac in Rochester Michigan, then you’re really missing out! The staff there is top notch and I want to give a special shout out to Matthew Fox who worked diligently to get me in the vehicle I wanted the day I walked in! Also, the general manager goes above and beyond and you can see that in how hard the staff works! It truly is a pleasure being able to work with the team over there! I’ll continue to keep coming back for not just the purchase of vehicles, but also my service needs! Ron, in the service department is also one of the best gentleman I’ve ever worked with, he’s sure to make sure that you don’t drive off of that car lot without safety being first priority! It will continue to be the first place I send my family and friends for their vehicle needs! Happy holidays! 🎄🙏✨ More

The fan repair covered under warranty was great. However when my wife went to pick up the car, it was still displaying the same alarm on the dash resulting in a waisted trip/time. In addition I th However when my wife went to pick up the car, it was still displaying the same alarm on the dash resulting in a waisted trip/time. In addition I think $40.00 dollars for a tire repair is excessive. (maybe it should have been waived in the name of a return loyal customer) When I take a tire to Bell Tire, they will fix it no charge for a possible future tire purchase. Just saying. More

Very friendly and professional! The service area was really clean! Nice atmosphere. Was easy to make appointment and the service was quick The service area was really clean! Nice atmosphere. Was easy to make appointment and the service was quick More

Came in as a walk up customer for my first maintenance schedule event and they took care of me right away. Facility was clean, people were friendly. Good experience. schedule event and they took care of me right away. Facility was clean, people were friendly. Good experience. More

Excellent service. The service advisors were knowledgeable and friendly. Got the work done quickly. The facilities were clean and well maintained. The service advisors were knowledgeable and friendly. Got the work done quickly. The facilities were clean and well maintained. More

Chris Cannizzaro was terrific - great service. Got the work done sooner than expected. Spent extra time making sure that I was completely satisfied. Will definitely return to Crestview for serv Got the work done sooner than expected. Spent extra time making sure that I was completely satisfied. Will definitely return to Crestview for service in the future. More

Crestview is great to work with. The staff is friendly and responsive. Their Guest Relations Manager, Dawn Medecke, is the best and we keep coming back to work with her and her colle The staff is friendly and responsive. Their Guest Relations Manager, Dawn Medecke, is the best and we keep coming back to work with her and her colleagues. More

Sent in previous review. Too many problems to retype them all. Terrible communication. I was overbilled for warranty work and contacted every person in service plus the gen Too many problems to retype them all. Terrible communication. I was overbilled for warranty work and contacted every person in service plus the general manager and I never received a call back or got it resolved. I had to get it back through my credit card company. Problems almost every time we go in for service. More

Excellent service. Easy to get an appointment, friendly helpful staff, timely, clean waiting area with TV and water. Easy to get an appointment, friendly helpful staff, timely, clean waiting area with TV and water. More

Although I have had issues with this dealership before they took care of me this time. They had the best price out of all the local Cadillac dealerships and my usual car repair shop. they took care of me this time. They had the best price out of all the local Cadillac dealerships and my usual car repair shop. More