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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.5
905 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 905 reviews

December 14, 2023

The repair was done very quickly, got car back same day didn't require a loaner. More

by turnty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked primarily with Chris in service., Dawn Medecke
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

December 14, 2023

Its a great dealership to deal with on a consistent basis if you are in the area. More

by JOSEPHTINPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us!

December 14, 2023

Very efficient. Service was performed as outlined. Included ordering parts for transmission. Called when car ready. More

by JDRJCASSOCIATES
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi there, thank you so much for your positive comments about Crestview Cadillac, INC.!

December 14, 2023

Great staff always friendly, fast and real good work. The only reason I didn’t give a 5 star this time was the wait of the shuttle pick up, it was 2 minutes drive but took me waited for almost an hour. More

by youjunling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

December 14, 2023

Great customer service. Always courteous and helpful. My experience has always been pleasant. I will definitely be back for any maintenance needed on my vehicle. More

by mselle010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

December 13, 2023

Over priced, untrustworthy, poor service. Took for recall October 2023, left with exhaust noise but couldn’t get back in town till December. Brought it back, they said multiple issues includi More

by debra6222
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Dec 20, 2023 -

Crestview Cadillac, Inc. responded

At Crestview Cadillac we are thorough in all of our repairs and estimates.

December 13, 2023

Great service & short time consuming. . I really recommend Crestview Cadillac in Rochester hills for there services, Thank you More

by omar_mansours
Recommend Dealer
Yes
Employees Worked With
Chris , was really humble & helpful.. I really like the service I get from him..
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

December 12, 2023

I have found Crestview Cadillac to be very good for taking care of my needs More

by BMAHON1953
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 12, 2023

The Sales and Finance department were great to work with fast approvals and quick turn around. More

by kbusuttil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt in sales
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, we are very happy we could provide you with a positive experience!

December 12, 2023

The service manager refused to turn in my de laminating windshield for warranty. The CT6 was only 10 months old; More

by RAB1004
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Medecke
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thank you for taking the time to leave us your honest feedback. Unfortunately, the issue you had with the windshield wasn't covered under warranty.

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