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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.6
857 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 857 reviews

December 02, 2023

It was my first time there ans I was given excellent customer service. I will definitely come again More

by sspears735
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review.

December 02, 2023

Great service and courteous employees that are always there to help their customers and welcome them More

by DBELT74739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

December 01, 2023

All personnel were friendly, helpful, and courteous. The only dealership to visit. Would refer friends. Thanks! More

by sdrinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us!

December 01, 2023

Brought our Cadillac in for repairs after hitting a deer. The strike was on and there was a wait, which was totally understandable. 7+ weeks later, it was ready. I asked if they changed the washer fluid r More

by CHERYLSHELTON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan, Service Manager
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Cherylshelton22, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

November 30, 2023

I was taken care of promptly and my car was ready in a short amount of time. More

by CATHERINE.WOJCIK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service. Did not interact with Dawn.
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction!

November 30, 2023

Excellent service from Ron. The car was taken in on a Saturday and available on Monday afternoon. Great job and happy with the experience More

by STEVEK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you so much again for your feedback! We hope you have a great day!

November 30, 2023

Great set of team members . Very courteous, ready to answer any questions. A very clean setup. More

by ANISHHEGDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

November 29, 2023

I took my 2024 Lyriq for problem with brakes, at 8 am, the same day,I have a call around 11 am the Car was done More

by NEDCHIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

November 29, 2023

Just needed a standard oil change/tire rotation, but service was great. In/out easily and quickly. More

by davewtownsend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

November 29, 2023

Excellent Chris was great. My car was delivered as expected. The rear camera issue was fixed. More

by rosanebottos
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Rosanebottos, thanks again for taking the time to leave us this information about your recent visit.

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