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Crestview Cadillac, Inc.
Rochester, MI
908 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 908 reviews
December 23, 2023
Outstanding customer service is the key to their success. We truly can’t say enough about the staff and service quality. The service department is truly what keeps customers happy and returning to this deal We truly can’t say enough about the staff and service quality. The service department is truly what keeps customers happy and returning to this dealership. More
by ldegenfelder
Verified CustomerEmployees Worked With
Service write-up should be commended for their excellent customer interaction.
December 22, 2023
I had a self-sealing tire, low pressure problem serviced in less than one hour and no appointment was necessary. The cost was covered by my Cadillac Rewards program, and the car was given a complementary c in less than one hour and no appointment was necessary. The cost was covered by my Cadillac Rewards program, and the car was given a complementary car wash. It doesn.t get any better than that! More
by paulwehrwein
Employees Worked With
Ron
December 21, 2023
Chris gave me excellent service. He listened to my car problems and made sure that it was fixed to my satisfaction. He explained that Dennis reconfigured the malfunctioning rain-sen He listened to my car problems and made sure that it was fixed to my satisfaction. He explained that Dennis reconfigured the malfunctioning rain-sensing wipers but ordered a replacement part just to be sure the problem was fixed. When the replacement part came in, they made sure to get me out of there as quickly as possible. More
by LAURAS_MAIL
Employees Worked With
Chris Cannizzaro, Dennis Simpkins. I don’t know Dawn Medecke. My last survey mentioned her as well. It makes zero sense. And why the Administration Dept. What is that?
December 20, 2023
Great dealership with a wonderful staff from the moment I walked in I felt like I was with friends. Would highly recommend these amazing people. Thank you Craig Hubble, Kara Sacks, Dawn M., Dave B. Brandon a walked in I felt like I was with friends. Would highly recommend these amazing people. Thank you Craig Hubble, Kara Sacks, Dawn M., Dave B. Brandon and Pat. More
by Nbarnes975
Employees Worked With
Craig Hubble Kara Sacks Brandon in FI and Pat, Dawn Medecke
December 19, 2023
I was occasionally disappointed by Kara not returning my calls. I would leave a message expecting a call back the same day or next day. I would have to call again to finally reach her the next day. In pers calls. I would leave a message expecting a call back the same day or next day. I would have to call again to finally reach her the next day. In person she was wonderful to work with. But I got the feeling my business was not very important to her when trying to establish contact by phone. More
by julianalord
Employees Worked With
Brandon
