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Crestview Cadillac, Inc.

Rochester, MI

4.5
870 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 870 reviews

January 09, 2024

We attempted to trade a wonderful suv in and was given a low ball bid that was below blue book and several thousand dollars below the price another dealer gave us the next day . Our car had less than 1250 More

by jimbrady58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick O'Meara
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review.

January 08, 2024

Best service department I have ever been to. I wish they could service other brands More

by dfichter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Fox, Jordan Forbes
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction!

January 08, 2024

Greeted promptly, advised to go into the service center where I was immediately taken care of by Chris. Chris was the ultimate professional who wrote up my work order and explained everything in detail. More

by gjf52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone in sales
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

January 08, 2024

I'd highly recommend the Crestview Service Team and Dealership in General, Very Good service. More

by BILLPIRTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Forbes
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 07, 2024

Quick courteous and knowledgeable Ron solved my issue with the seized up rear wiper blade. Apparently a common thing which results in replacement of wiper arm More

by fireball6135
Recommend Dealer
Yes
Employees Worked With
Ron and service guy. Not sure which one.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

January 07, 2024

Prompt friendly service, updated on status of my car and even was quick when they found a nail in my tire to have it replaced with my warranty. More

by jessica.luke603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review.

January 06, 2024

I’ve been coming to this dealership for 30 years and I keep coming back. They’re very attentive, friendly and so great work. More

by JOEMAXc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 06, 2024

The service center employees are always very friendly and very helpful . They are always there to greet you when you arrive. Chris and Ronald are wonderful. More

by PAULA.M.WESLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro & Ronald Farmer
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us!

January 05, 2024

I always have a wonderful experience at the Service shop. They drop me off and pick me up and always very timely. All the guys are super nice and very polite and respectable. More

by CR.MALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We sincerely value your business and look forward to your next visit!

January 05, 2024

Scheduling was easy and the service experiece from drop off to pickup was very good. More

by fkilleen59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

If you have any further questions, please give us a call. We're always happy to help!

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