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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.5
870 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 870 reviews

January 23, 2024

Emily has always been knowledgeable, friendly and very professional. I look forward to continuing my purchasing experiences with Crestview and Emily. More

by ldtimothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 22, 2024

The quote of approximately $450 to replace a headlight bulb and $150 to replace a TPMS sensor on my 2016 ATS are utterly ridiculous. Additionally, the cost of providing a DTC readout on my check engine l More

by mark.z.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
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Jan 22, 2024 -

Crestview Cadillac, Inc. responded

Mr. Wilson, we're sorry your visit with us wasn't enjoyable. We hope to earn your trust back in the future.

Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

January 21, 2024

Ron at the service desk was very courteous and thorough Only issue was it took almost 2 hours for an oil change and rotation while I waited The car wash was appreciated. More

by EGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us!

January 21, 2024

Very helpful, and as always very friendly. Been my only dealership for several decades (maybe longer). More

by rgellasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

January 20, 2024

Very professional and easy to work with. Able to talk to upper management regarding several issues More

by JADAMS2459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

Jan 23, 2024 -

JADAMS2459 responded

It's great to be able to purchase my vehicle and also be able to maintain it's performance with Crestview Cadillac. The staff is professional and attentive.

January 20, 2024

I have never had a problem with Crestview in the last 6 years they always take care of my service. More

by JUANMONTALTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

January 20, 2024

Great dealership wouldn't go anywhere else. Service advisor was great and I waited for the car. More

by J7FRAGOMENI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
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Jan 22, 2024 -

Crestview Cadillac, Inc. responded

Thanks a lot for the 5 star review!

Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 20, 2024

Chris was quick, efficient, and very informative! Nothing but excellent service I received from him! More

by nina.orlando2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

January 20, 2024

Chris is a great new asset to the dealership he knows client service and is the one I will contact in the future More

by SSEHI1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction!

January 20, 2024

Service rep was very helpful, service was very clean despite the snowy outside conditions and follow up was timely More

by rdbolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

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