
Crestview Cadillac, Inc.
Rochester, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 909 reviews
Thorough and conscientious service of my Cadillac Lyriq, including for software update and charge port door update including for software update and charge port door update More
Ron, in service department, was outstanding. He made sure all my needs were met regarding the recall items for my car. He was very pleasant to deal with. He made sure all my needs were met regarding the recall items for my car. He was very pleasant to deal with. More
XT5 needed service repair during a family crisis. They repaired the car within hours so I could drive to the Cleveland Clinic to be with my son! They repaired the car within hours so I could drive to the Cleveland Clinic to be with my son! More
The employees are always helpful, friendly and efficient. I have taken my car there for many year I have taken my car there for many year More
Addressed issue within timeline and budget. I am done under fifteen words. Signing off now. I am done under fifteen words. Signing off now. More
The process was easy and the representatives were helpful. They explained the issues in an easy to understand way. helpful. They explained the issues in an easy to understand way. More
Ron Farmer was very helpful in explaining a problem found during inspection issue noted during a service. during inspection issue noted during a service. More
Chris and his team were amazing during this visit! I appreciate the efficiency and time-saving efforts they made during the repair. Always friendly and welcoming! I appreciate the efficiency and time-saving efforts they made during the repair. Always friendly and welcoming! More
The service provided was required and timely and making the appointment with Leanna was very convenient and professional. I would also want to acknowledge Leanna for helping with the purchase of merchandis the appointment with Leanna was very convenient and professional. I would also want to acknowledge Leanna for helping with the purchase of merchandise. Jacob did a good job of keeping me aware of the repair status. More
The only complaint I have about my service experience has nothing to do about the service department but rather with GMs failure to provide a replacement part. Crestview solved my problem. I have always had nothing to do about the service department but rather with GMs failure to provide a replacement part. Crestview solved my problem. I have always had my vehicle serviced at a Cadillac dealership and I have received the highest quality service from Crestview. I will lease my next vehicle from Crestview. More