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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.5
911 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
Contact Dealership

555 S Rochester Rd

Rochester, MI

48307

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Showing 911 reviews

March 25, 2024

Prompt, courteous, knowledgeable and helpful to my problem. They also gave me a ride back to my home. I was so happy that I bought the service department pizza for lunch. I am a retired automotive More

by TTSANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
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Mar 28, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2024

The service went just as expected. Very professional, on time, and thorough. Headed out on trip and felt completely confident. More

by ken.michel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianne Giehtbrock
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Mar 28, 2024 -

Crestview Cadillac, Inc. responded

Ken, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2024

Matt helped me with the car I bought. He was extremely professional and great to deal with. It was a used vehicle that had a small chip in the windshield that he had fixed right away. He More

by KATHI.LUIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Fox
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Mar 28, 2024 -

Crestview Cadillac, Inc. responded

Kathi, we're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2024

It is a pleasure to go there. All nice and helpful. would recommend to anyone who was interested in a car More

by bhoss1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian - , Dawn Medecke
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Mar 26, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

March 23, 2024

Fast, friendly and professional. Always does very thorough service and vehicle interior and exterior cleaning. More

by LEE.PAREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing such a detailed review of your recent visit with us. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 22, 2024

Great customer service. Kept informed as service was performed. Comfortable waiting area. Vehicle was washed when returned More

by john.baldwin193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Crestview Cadillac, Inc. responded

John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2024

The salesman (Rick) was the best. He even picked me up from my home to test drive my new used car. I actually enjoyed the experience. The whole team gave me tremendous confidence and More

by brianug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Poe
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Mar 25, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2024

Service was great and car was cleaned, much appreciated! Timely work so as to minimize wait time More

by NANCY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Report | Print
Mar 22, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

March 21, 2024

Professional service at the service department. Convenient drop off and pick up of my vehicle, as well as loaner. More

by FDIGREGORIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 18, 2024

Car was repaired for 3000. 00 and broke down next day. Repair estimate additional 7000 More

by JMRAFF
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager would talk to me after Ron requested several times
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Mar 21, 2024 -

Crestview Cadillac, Inc. responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (248) 841-4166 to discuss this further.

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