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Crestview Cadillac, Inc.
Rochester, MI
873 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 873 reviews
March 10, 2024
Crestview is my dealership of choice for Cadillac. This is my 4th Caddy and the last 2 were with Kara Sacks. We spend the winters in Florida and this time a 36 month lease end would fall within the ti This is my 4th Caddy and the last 2 were with Kara Sacks. We spend the winters in Florida and this time a 36 month lease end would fall within the time frame in Florida. So, Kara worked with manager to offer 39 month which works perfect. The only exterior and interior colors that I prefer, Kara found it. Kara, Brandon and management work well together and appreciate their honesty and help. More
by DKOURI11
Verified Customer
March 10, 2024
Awesome service! I would definitely recommend and use again for all my car purchases! Thank you! I would definitely recommend and use again for all my car purchases! Thank you! More
by jenni_klos
Employees Worked With
March 06, 2024
My chosen sales lady was either inexperienced or lack transparency. Adam King was excellent. Ron Farmer was excellent. The workshop personnel need to pay attention to detail. It took 10 days to get my ne transparency. Adam King was excellent. Ron Farmer was excellent. The workshop personnel need to pay attention to detail. It took 10 days to get my new vehicle right. In the spirit of continuous improvement, they need to take my input. More
by MALABI
Employees Worked With
Other Employees :
Dawn Medecke, Chris Cannizzaro, Dianne Giehtbrock
March 06, 2024
Ron in service took good care of me, Vehicle was repaired well before the estimated time. well before the estimated time. More
by Vishal.dhawan1609
Employees Worked With
March 04, 2024
We took our Cadillac in to Crestview, even though we did not purchase it there, because it is close to where we live. Ron Who is the manager in service is impossible to contact. We also had it there for wa not purchase it there, because it is close to where we live. Ron Who is the manager in service is impossible to contact. We also had it there for warranty work, and they charged us for parts that they ordered. They did not indicate to us that we needed to bring it back again They then lost the parts after calling us twice and telling us we could bring it back in to have the parts put on it. I would never take my car to them again unfortunately. More
by kaismilesbaker
Employees Worked With
March 04, 2024
The staff were polite and professional. I definitely plan to use them in the future if needed. I definitely plan to use them in the future if needed. More
by NTH2134
March 03, 2024
The service department was great, they greeted me with a smile and got me right in and taken care of. The waiting room was clean and comfortable. smile and got me right in and taken care of. The waiting room was clean and comfortable. More
by RONFARMER66
March 02, 2024
It was definitely a great experience. We were treated like family very well appreciated. Everybody was very friendly and helpful. We were treated like family very well appreciated. Everybody was very friendly and helpful. More
by M.MARCOTTE
Employees Worked With
Alex Harms, Patrick O’Meara, Brandon Zemach, and Craig Hubble
