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Crestview Cadillac, Inc.
Rochester, MI
948 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 948 reviews
July 10, 2024
Emily was very knowledgeable and patient as we looked at many Lyriq models. Whole process was smooth and efficient. many Lyriq models. Whole process was smooth and efficient. More
by AJIT2000SHAH
Verified CustomerEmployees Worked With
July 09, 2024
Everyone from the “greeter” to the sale force were extremely polite & upbeat. The saleswoman was very efficient & had great patience with an older guy. extremely polite & upbeat. The saleswoman was very efficient & had great patience with an older guy. More
by tomp8
Employees Worked With
July 09, 2024
Experience started rocky. There was little communication initialed by the service representative at the first two-three weeks of diagnosis/part availability. (Vehicle was to There was little communication initialed by the service representative at the first two-three weeks of diagnosis/part availability. (Vehicle was towed to the dealership without have face-to-face exchange with service representative.) After discussion with service manager, communication improved. This was the only reason for my rating. As a luxury dealership, I expect all communication to be proactive, and more than the customer anticipates. A highlight: I thank you for waiting 15 minutes for my arrival past the closing time. This speaks of going beyond customer expectations and strengthens the Cadillac brand. (Service was under warrantee, with part availability delays not controlled by dealership.) More
by ANALIA.GODFREY
July 08, 2024
Great experience. Kara communicated quickly and patiently with all my questions. I ordered my car and it came quickly with the exact features I asked for. Kara communicated quickly and patiently with all my questions. I ordered my car and it came quickly with the exact features I asked for. More
by lundy1372
Employees Worked With
July 08, 2024
Dealer looked at the vehicle in a timely matter and the vehicle was clean on return vehicle was clean on return More
by doug.losee
July 07, 2024
I like this dealership, just need to serve food because sometimes I can be there for a few hours. sometimes I can be there for a few hours. More
by LORI2324
July 06, 2024
Friendly and informative courteous sales people and staff was willing to help and answer questions very knowledgeable about vehicles was willing to help and answer questions very knowledgeable about vehicles More
by Slimgoody1111
Employees Worked With
Other Employees :
Dawn Medecke, Matthew Fox, Derrick Walker, Jordynn Craig
July 05, 2024
Very dependable service department. The dealership is very well maintained and clean. Employees are friendly and helpful. Highly recommended for service and sales. The dealership is very well maintained and clean. Employees are friendly and helpful. Highly recommended for service and sales. More
by PUNG45
Employees Worked With
Charlie Lustig
July 05, 2024
Efficient and good. I was happy with the service that I received. Great job Crestview I was happy with the service that I received. Great job Crestview More
by ROBINENICHOLSON3
Employees Worked With
