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Crestview Cadillac, Inc.
Rochester, MI
949 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 949 reviews
August 09, 2024
Absolutely the worst dealer experience. Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a ve Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a very poor experience. More
by wm
August 08, 2024
The service team always makes me feel welcome and valued. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing. More
by d_geile
Verified CustomerAugust 08, 2024
Everyone that helped me was very nice and attentive. Dayna was fun and professional at the same time. Patrick was so willing to help us learn about our new vehicle. A++ Dayna was fun and professional at the same time. Patrick was so willing to help us learn about our new vehicle. A++ More
by kkub1968
Employees Worked With
Dayna Livermore
August 04, 2024
Dealership was very informative and made sure I was comfortable I will be back again. comfortable I will be back again. More
by RPLANTE007
August 04, 2024
Very friendly and took an interest in what was going on with my car and fixed it. with my car and fixed it. More
by HUMBLEFOLKP
August 02, 2024
All of the Dealer personnel from sales and service depts. are both always helpful and professional are both always helpful and professional More
by NFN99
August 01, 2024
Great service. Ron was absolutely correct in his initial diagnosis about what was wrong with my car. After picking my car up after repairs completed, I found it t Ron was absolutely correct in his initial diagnosis about what was wrong with my car. After picking my car up after repairs completed, I found it to ride like a new vehicle. Upon reviewing my invoice, I found that a logical and thorough analysis was done, and all repairs were done at a reasonable cost. I found Ron to be a very friendly and personable person, willing to explain to me what the problem was and what steps would need to be done for all repairs. Although Crestview is quite a drive from my home, I will be returning for further future care for my Cadillac. More
by kartroy
Employees Worked With
July 31, 2024
My thanks go out to Service Advisor, Ron Farmer. I had a coupon for Bonus Points. I asked Ron to be sure that they were put into my Rewards account. And yes, I have received my bonus points. Also, I had a coupon for Bonus Points. I asked Ron to be sure that they were put into my Rewards account. And yes, I have received my bonus points. Also, thanks to Crestview's service techs, my SRX is still running like new. More
by JRJTHREE
Employees Worked With
July 29, 2024
Bad repair service. Took my car in for a flat tire. Gave it back to me saying that the tire had been repaired. However in about 2 hours tire flat again. Called dealer Took my car in for a flat tire. Gave it back to me saying that the tire had been repaired. However in about 2 hours tire flat again. Called dealership to have my car returned. I was told no one there to help me I got the tire repaired service person found another screw in tire. Why Crestview did not see that second screw? More
by mary.rudolph1
Employees Worked With
