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Crestview Cadillac, Inc.
Rochester, MI
991 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 991 reviews
May 25, 2025
There was no follow up at all on my service. No calls, no details on what was done. Car was not cleaned upon return to us. Very surprised about how poor the customer service was. No calls, no details on what was done. Car was not cleaned upon return to us. Very surprised about how poor the customer service was. More
by JohnC.Salter
Verified CustomerEmployees Worked With
May 24, 2025
I like to do business with this people, I am working with this dealer since 2017, I had xt5. Then I purchase 2024 lyriq, I will continue working with rest view, thanks this dealer since 2017, I had xt5. Then I purchase 2024 lyriq, I will continue working with rest view, thanks More
by NEDCHIKA
May 22, 2025
Inquiring about a new XT5 lease. Based on pricing reviewed on website I provided a max price preference and I qualify for GM employee pricing. 25 min later the quote was $300 per mo Based on pricing reviewed on website I provided a max price preference and I qualify for GM employee pricing. 25 min later the quote was $300 per month higher. Salesman should have stated from the get go the price was not obtainable vs wasting my time and his. The quote process is antiquated and a waste of time. 2nd time this happened at Crestview. Done going back to crestview for new vehicles. More
by dantecj
Employees Worked With
May 22, 2025
Fabulous service from start to finish! Fastest oil change and tire rotation I have experienced. Fastest oil change and tire rotation I have experienced. More
by makumpuris
May 18, 2025
Quality work, quick repair once confirmed and approved cost. Would recommend this dealer to everyone. cost. Would recommend this dealer to everyone. More
by BMBARNETT99
May 18, 2025
Truly disappointing experience, The dealership actually damaged my car instead of fixing it, for the second time. damaged my car instead of fixing it, for the second time. More
by MMSORGUC
May 18, 2025
Great experience. Personal attention. No high pressure. I actually traveled further to this dealership as I felt the one closer to my home was too busy and I felt rush Personal attention. No high pressure. I actually traveled further to this dealership as I felt the one closer to my home was too busy and I felt rushed. James was my salesperson and he was great. More
by drpaulbenson
Employees Worked With
James
May 17, 2025
Johnny is the best salesman! ! Helped us get our vehicle very efficiently!! He was very helpful and explained everything very well. ! Helped us get our vehicle very efficiently!! He was very helpful and explained everything very well. More
by monicahami
Employees Worked With
Johnny Hakim
May 17, 2025
5-Star Service Department - the service advisors are friendly and informative, and the service done on my vehicle exceeded my expectations! friendly and informative, and the service done on my vehicle exceeded my expectations! More
by mjwillemsen
Employees Worked With
