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Crestmont Toyota - Service Center

Pompton Plains, NJ

4.3
139 Reviews

139 Reviews of Crestmont Toyota - Service Center

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November 29, 2020

Very good and prompt service. Was done when at the time I was advised. This time received a loaner vehicle (due to recall) and was very happy with it as well. It had a few new safety features my 2019 doe More

by Rocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kevin, Roger Wisnewski
Dec 26, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We are glad that you could get the most of the situation and check out the features of our new models.

November 15, 2020

Great dealership....Service Dept is outstanding.Roger is Great dealership....Service Dept is outstanding. Roger is a great service advisor who does his job over the top, hard worker. Highly recommend this d More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Nov 17, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experience with us and your service advisor Roger Wisnewski!

November 10, 2020

As always great service at competitive rates. Over 200,000 miles on my 2005 Tacoma and still going strong. Good employees and a clean waiting room. More

by EdO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riondo Russell
Nov 17, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our competitive rates and clean facility.

October 31, 2020

My tire pressure light was on and I was having difficulty measuring and putting air in my tires. Mr. Kenny Wilson saw my difficulty and didn’t hesitate to assist me and adjust the air in all four tires. He a More

by Pat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Wisnewski
Nov 02, 2020 -

Crestmont Toyota responded

We are glad to hear that you had such a wonderful experience purchasing your car at Crestmont Toyota and thank you for your review! Kenny Wilson can be reached directly at kenny.wilson@crestmont23.com or 973-248-4918 for all of your Toyota sales and leasing needs.

October 05, 2020

Thank you Roger your customer service is very professional, friendly and very happy with the cleanliness of your workshop and friendly staff and procedure having my car serviced from start to fin More

by aothitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Oct 07, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our staff and facility. Thank you!

September 01, 2020

I would highly recommend Crestmont Toyota for your service needs. I have been coming here for service since 1995. You will be treated well as a customer. More

by Joe N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski, Melissa Hudson
Sep 14, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation!

August 30, 2020

Great service as usual. Thank you Roger to inform me on require parts replacement. I'm looking forward to schedule an appointment as soon as you call me. Good job Crestmont Toyota. More

by slava26
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Aug 31, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. It was our pleasure to assist you! You can self schedule your next Toyota service appointment when your parts come in by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj or by calling one of our super-friendly customer care agents at 973-839-2500.

August 03, 2020

Warranty issue on my Rav4 Roger helped us with a warranty issue on our Rav4 that was resolved. Thank you Roger. As far as sales buyer beware your typical car salesman🤥 More

by mweber3242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Aug 18, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. It was our pleasure to assist you! You can self schedule your next Toyota service appointment by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj or by calling one of our super-friendly customer care agents at 973-839-2500.

July 15, 2020

A breeze! The employees I have dealt with treat you as family. They are accommodating, courteous and knowledgeable. Andy, whom I have known for more than a deca More

by ednacass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Beloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Simone, Adam Mann, Mike in Service dept.
Jul 16, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our accommodating, courteous and knowledgeable staff.

June 27, 2020

15,000 mile Service Superior Service as always. The employees handling the procedure were very professional. Roger Wisnewski went above and beyond to make the experien More

by JOETTE C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Adam Mann
Jul 07, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our team and Roger in particular.

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