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Crestmont Toyota - Service Center

Pompton Plains, NJ

4.3
139 Reviews

139 Reviews of Crestmont Toyota - Service Center

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June 04, 2021

Always a great job! Craig figured out how to stop the sensors when I had a bike hitch and a boat hitch. That was driving me crazy! More

by john gatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski
Jun 11, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about Craig and your experience with us!

May 29, 2021

Roger always keeps me up to date and does a great job! I have 4 Toyota's will continue to bring them there for serve. More

by EB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Jun 03, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experience with us!

May 13, 2021

Service was excellent. The service rep found a coupon to save me about $20 on my oil change and the charge for a new parking light was very very reasonable. Also they reattached the splash protector under More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
May 17, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experience with us!

April 14, 2021

I have now owned four cars that we purchased at Crestmont, and I have been working with Roger and sometimes Craig on most visits. This time, I worked with Roger, and as usual, he treated me like a More

by M. C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Apr 19, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about Roger! You can self-schedule your next Toyota service appointment by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj or by calling one of our super-friendly customer care agents at 973-839-2500.

March 21, 2021

as usual service is great.been going to Roger for as usual service is great. been going to Roger for years. great person and explains all whether good news or bad. continue the great work More

by Ragman
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Mar 24, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your patronage and your comments about your service advisor Roger.

March 14, 2021

My Scion XD needed an oil change and tire rotation. Mind you this car is no longer in production. This car is treated the same as a new car. The service department at Crestmont is only place I will bring my More

by Joe N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski
Mar 24, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our caring staff.

March 11, 2021

Very professional and thorough. Truck was checked for a re-call of the under neath of the truck. Management was caring and lent us a loaner car for the two days the truck was in for the problem. Followed More

by eamooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski, Melissa Hudson
Mar 24, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experience with us.

March 08, 2021

Service Department Rocks! - Crestmont sold me this vehicle +15 years ago, I d a lot of my own PM maintenance but bring it to them for stuff above and beyond my means. 2006 Tundra Lmtd. with 341,000 mi More

by jhuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski
Mar 24, 2021 -

Crestmont Toyota responded

Wow 341,000 miles, that's a lot of miles. Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our capable staff.

March 03, 2021

First maintenance service on my new car. Everything handled well and quickly. I met with Roger Wisnewski in the service department. He’s the best. I’ve had Toyota’s for many years and I make my serv More

by annek839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Mar 24, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experince with us.

February 16, 2021

Prompt and service courteous people. Cleanieness precaution were used in accordance with COVID restrictions. Work was done to my satisfaction. Easy to schedule an appointment. More

by Mmckenna845
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski, Melissa Hudson
Feb 23, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. It was our pleasure to assist you! You can self-schedule your next Toyota service appointment by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj or by calling one of our super-friendly customer care agents at 973-839-2500.

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