Crestmont Toyota - Service Center

Great service Roger was great. Informative and efficient. Service was thorough The ladies behind desk very friendly and helpful. Waiting room comfortable and clea Roger was great. Informative and efficient. Service was thorough The ladies behind desk very friendly and helpful. Waiting room comfortable and clean. Other employees courteous and helpful. More

They are very friendly I traveled NY from Florida,but unfortunately my engine could not turn on ,so I asked for helping to jump my car ,then drove the Toyota dealer immediat I traveled NY from Florida,but unfortunately my engine could not turn on ,so I asked for helping to jump my car ,then drove the Toyota dealer immediately.It was 4:30pm,it was a little late to accept new repair case .But the manager Roger Wisnewski helped me out!I am out of state,and don’t know anyone.He tried his best to help me find the problem and fixed it!I was glad to meet him! More

Roger is the Man! I thoroughly enjoy my visits to Crestmont Toyota. The people there are so nice and easy to talk to, the work is always done quickly and correctly and I thoroughly enjoy my visits to Crestmont Toyota. The people there are so nice and easy to talk to, the work is always done quickly and correctly and everyone has a smile. I've been coming here for years and will continue to do so More

Oil change service mishap at Crestmont Toyota I was 4 years fan of this dealership due to very fair purchase of my Toyota Prius and the maintenance service provided during last 4 years. However, t I was 4 years fan of this dealership due to very fair purchase of my Toyota Prius and the maintenance service provided during last 4 years. However, the mishap happened on my last service at 30 K miles service when I was given car after waiting full 3 hours from the time the car was taken. I had an appointment and was not late. Car was double overfilled with the oil and I learned about this second day after the service has been performed. My trust in service at this dealership is at the very bottom. I will not go there again and I do not recommend to anyone go to service at this dealership. Changing engine oil is the simplest service on any car, adding to much oil (in my case double amount) will ultimately lead to engine damage over a period of only two weeks. Shame on mechanic who did this. More

Great customer service I have been servicing my cars at Crestmont for over 15 years. Roger always ensures that I get the best service possible. I know my car is in good hand I have been servicing my cars at Crestmont for over 15 years. Roger always ensures that I get the best service possible. I know my car is in good hands. More

great employeee Matt Lowe Simple had a flat tire in front of dealership. Made my way to back of the building and was helped without question or hesitation in repairing my flat Simple had a flat tire in front of dealership. Made my way to back of the building and was helped without question or hesitation in repairing my flat tire asking for pliers. Matt Lowe stopped what he was doing and leant his tools to me without question. I was able to solve my problem easily because he gave two minutes to care. Again thank you Matt Lowe!!! and thank you Mike the guy that rode Uber/Lyft with me that noticed the leak. Thanks for having two really!!!! good people that work for crestmont Toyota More

Proffessional, Organized, Precise and Clean. Squared away team they have there. No sugar coating and to the point. Toyota Crestmont team know their stuff and take pride in what they do. They make Squared away team they have there. No sugar coating and to the point. Toyota Crestmont team know their stuff and take pride in what they do. They make the mundane experience of dropping off for oil changes and anything more, the least stressful as one can expect. Keep it and don't change it. Regards, JB More

Accommodation I usually make appointments a day ahead but due to an out of state family situation,I needed to leave the next day. Andy accommodated my coming in une I usually make appointments a day ahead but due to an out of state family situation,I needed to leave the next day. Andy accommodated my coming in unexpectingly ,fit in the oil change and did it in short time. Good job and thanks. More

Consistently Good They don't have the fanciest waiting room and they don't offer you an overload of food, what they give you is good service. I never feel like they're They don't have the fanciest waiting room and they don't offer you an overload of food, what they give you is good service. I never feel like they're trying to push extra services on me they just ix the problem. More

Miraculous diagnosis of my old 4 Runner I have a 1997 4 Runner which has had a few challenging engine problems in the last year or so. Crestmont took a bit of time to diagnose the problems, I have a 1997 4 Runner which has had a few challenging engine problems in the last year or so. Crestmont took a bit of time to diagnose the problems, but did a good job, and cared about the customer and the outcome of the repairs to the vehicle. Roger Wisnewski was outstanding in the way he handled a dangerous stalling problem in December of 2017. He was personable, competent, and communicative. I would recommend this dealer's Service Department without reservation. More