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Crestmont Toyota

Pompton Plains, NJ

4.2
317 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 317 reviews

March 30, 2020

Excellent service When the 'check engine' icon became visible, the thought of going to the dealership was frightening. But Crestmont understood my fear (COVID-19) and More

by ltr2nb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mongiovi
Apr 09, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your service visit!

January 13, 2020

Utilized the Toyota care service plan- oil change was easy and they checked all the major safety components. Always great service at Crestmont Toyota Service! More

by Punkinryan
Recommend Dealer
Yes
Employees Worked With
Andy Beloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Wisnewski, Craig Wisnewski
Jan 17, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our great service!

January 08, 2020

I was in the exploring stage when I visited Crestmont. A gentleman crossed the lot with a smile. We had a conversation about the weather leading to showcasing a RAV4. One can feel pressure...I never did. I More

by gb77
Recommend Dealer
Yes
Employees Worked With
Kenny Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our no pressure sales approach. Kenny Wilson can be reached at kenny.wilson@crestmont23.com or 973-248-4918.

January 05, 2020

Supra I was just basically ignored by a sales guy when I came in to purchase a very, very expensive vehicle that was $5,000 over MSRP. These people are jus More

by sseeking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Old Andy Kenny Wilson was very helpful
Jan 06, 2020 -

Crestmont Toyota responded

I am sorry to hear about your experience. I would like to learn more. Please contact me at your earliest convenience. Sincerely, Rob Bojarun 973-248-4929 rob@crestmont23.com

December 31, 2019

Roger was very fast, friendly and efficient. He brought my Corolla in at the last minute and they were able to get my oil changed and tires rotated in a very timely manner. The service department was in hi More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Kenny Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Wisnewski
Jan 06, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our team and Kenny Wilson and Roger Wisnewski in particular.

December 18, 2019

Kenny Wilson was a great sales person. Also, no hidden fees at the end of the deal and no strong pitch for extended warranty. They also matched the Costco price from another dealer and gave a fair price f More

by Jhbaldwin
Recommend Dealer
Yes
Employees Worked With
Rob Bojarun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug? From finance.
Dec 20, 2019 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and for your recommendation. We appreciate your comments about our customer service and honesty. Kenny Wilson can be reached at 973-248-4918 or kenny.wilson@crestmont23.com for all of your Toyota sales and leasing needs.

December 11, 2019

Great Service, Great People. The people at the dealership really go out of their way to help you and to make your experience pleasant. Very friendly and fair in the way they treat More

by apryasz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bojarun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Wisnewski, Craig Wisnewski
Dec 14, 2019 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and for your recommendation. We appreciate your comments about our service and our people. Thank you!

December 08, 2019

5K service- with service Rep Roger Wisnewski Crestmont Toyota provides convenient hours . I was in and out for 5K service on a busy weekend before Thanksgiving Holiday. Roger Wisnewski was very h More

by joseph_papenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Dec 09, 2019 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and for your recommendation. We appreciate your comments about our speedy service. You can self schedule your next Toyota service appointment by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj or by calling one of our super friendly customer care agents at 973-839-2500. Ask for Roger!

December 06, 2019

Excellen Quick Service Crestmont Toyota always provides quick professional service and is very attentive to owners' needs. It doesn't hurt that this service center is adjace More

by wkesting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Wisnewski
Dec 09, 2019 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and for your recommendation. We appreciate your comments about our quick and professional service. Also we couldn't agree more about the Diner. The Pompton Queen is #1 in our book.

December 01, 2019

Awesome as always! I have been a loyal long time customer due to their honesty and customer care. Never had a problem that wasn’t addressed. More

by Joey
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Dec 09, 2019 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and for your recommendation. We appreciate your comments about our honesty and customer care. You can self schedule your next Toyota service appointment by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj or by calling one of our super friendly customer care agents at 973-839-2500.

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