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Crestmont Toyota

Pompton Plains, NJ

4.3
318 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 318 reviews

January 14, 2021

The service was terrific and the staff are professional, attentive and knowledgeable. They were particularly exceptional this time and obviously keen to see their customers happy and vehicles road worthy. I More

by Safaripam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bojarun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike the manager Jennifer,Denise,Debra, Hillary,Telitha anyone I have missed and also I have to say the parts department are always incredibly pleasant and helpful, Roger Wisnewski, Craig Wisnewski, Melissa Hudson
Jan 14, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. It was our pleasure to assist you!

December 27, 2020

Always bring my Camry XLE to Crestmont for service. Their service advisors,, (especially Roger) are knowledgeable and experts in the diagnosing a problem and promptly repairing and maintaining my car More

by Leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rental Car Agent, Name Unknown, Roger Wisnewski
Jan 14, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experiences with us!

December 19, 2020

Even with a skeleton service crew, Crestmont managed to find time to replace my dead battery the morning after the snowstorm. Efficient and courteous service as usual. More

by dstein410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hudson
Dec 26, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your service experience with us.

December 06, 2020

As always Roger explained what was going on and told me to bring my vehicle in right away. I waited for my car and the job was completed within a few hours as promised. Roger and his team responded with co More

by lschoppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Dec 26, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your service advisor Roger Wisnewski and our staff!

December 01, 2020

I am very pleased with your dealership. .... The service has always been great and prompt. ... Service Manager Roger is outstanding in his job in his knowledge and dedication to providing the best service p More

by Joseph Nevatinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Dec 26, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. It was our pleasure to assist you! You can self schedule your next Toyota service appointment by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj or by calling one of our super-friendly customer care agents at 973-839-2500.

November 29, 2020

Very good and prompt service. Was done when at the time I was advised. This time received a loaner vehicle (due to recall) and was very happy with it as well. It had a few new safety features my 2019 doe More

by Rocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kevin, Roger Wisnewski
Dec 26, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We are glad that you could get the most of the situation and check out the features of our new models.

November 15, 2020

Great dealership....Service Dept is outstanding.Roger is Great dealership....Service Dept is outstanding. Roger is a great service advisor who does his job over the top, hard worker. Highly recommend this d More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Nov 17, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experience with us and your service advisor Roger Wisnewski!

November 10, 2020

As always great service at competitive rates. Over 200,000 miles on my 2005 Tacoma and still going strong. Good employees and a clean waiting room. More

by EdO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riondo Russell
Nov 17, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our competitive rates and clean facility.

October 31, 2020

My tire pressure light was on and I was having difficulty measuring and putting air in my tires. Mr. Kenny Wilson saw my difficulty and didn’t hesitate to assist me and adjust the air in all four tires. He a More

by Pat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Wisnewski
Nov 02, 2020 -

Crestmont Toyota responded

We are glad to hear that you had such a wonderful experience purchasing your car at Crestmont Toyota and thank you for your review! Kenny Wilson can be reached directly at kenny.wilson@crestmont23.com or 973-248-4918 for all of your Toyota sales and leasing needs.

October 05, 2020

Thank you Roger your customer service is very professional, friendly and very happy with the cleanliness of your workshop and friendly staff and procedure having my car serviced from start to fin More

by aothitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Oct 07, 2020 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our staff and facility. Thank you!

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