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Crestmont Toyota

Pompton Plains, NJ

4.3
318 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 318 reviews

March 14, 2021

My Scion XD needed an oil change and tire rotation. Mind you this car is no longer in production. This car is treated the same as a new car. The service department at Crestmont is only place I will bring my More

by Joe N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski
Mar 24, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our caring staff.

March 11, 2021

Very professional and thorough. Truck was checked for a re-call of the under neath of the truck. Management was caring and lent us a loaner car for the two days the truck was in for the problem. Followed More

by eamooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski, Melissa Hudson
Mar 24, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experience with us.

March 08, 2021

Service Department Rocks! - Crestmont sold me this vehicle +15 years ago, I d a lot of my own PM maintenance but bring it to them for stuff above and beyond my means. 2006 Tundra Lmtd. with 341,000 mi More

by jhuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski
Mar 24, 2021 -

Crestmont Toyota responded

Wow 341,000 miles, that's a lot of miles. Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about our capable staff.

March 03, 2021

First maintenance service on my new car. Everything handled well and quickly. I met with Roger Wisnewski in the service department. He’s the best. I’ve had Toyota’s for many years and I make my serv More

by annek839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Mar 24, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experince with us.

February 16, 2021

Prompt and service courteous people. Cleanieness precaution were used in accordance with COVID restrictions. Work was done to my satisfaction. Easy to schedule an appointment. More

by Mmckenna845
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski, Melissa Hudson
Feb 23, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. It was our pleasure to assist you! You can self-schedule your next Toyota service appointment by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj or by calling one of our super-friendly customer care agents at 973-839-2500.

February 07, 2021

Roger Wisnewski scheduled my appointment to have the recalled fuel pump replaced and assigned the most qualified technician to perform the work. Roger explained how long the job would take and I waited More

by lschoppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Feb 09, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your service advisor Roger Wisnewski and about your experience with us.

January 25, 2021

Have been a Toyota owner for almost 30 years..brought my 2018 Highlander in for routine maintenance and was told that I should replace the battery..cost $500.00..battery not covered in extended warranty..ve More

by Bmclau02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George
January 20, 2021

Rodger Wisnewski was outstanding! He has been servicing my vehicles for over 30 years. He understand that a high level of “white glove” customer service is critical to retain valued Toyota customers. More

by babichbrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Feb 09, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your patronage and your comments about your service advisor Roger Wisnewski!

January 20, 2021

This was our first service visit at Crestmont Toyota. The service was excellent,quick and friendly. We'll be back for our next service visit! More

by Jlopez2185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Feb 09, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. It was our pleasure to assist you! You can self schedule your next Toyota service appointment by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj or by calling one of our super-friendly customer care agents at 973-839-2500.

January 14, 2021

Great customer service and follow up from them, friendly and helpful Roger was excellent with his knowledge and made sure we were taken care of More

by aothitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Jan 18, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about Roger and your experience with us.

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