Crestmont Toyota

Rob is great . No BS or bait and switch like other dealers. Tells it like it is and try's his best. I will be back once this lease ends in 3 years! George . No BS or bait and switch like other dealers. Tells it like it is and try's his best. I will be back once this lease ends in 3 years! George More

Excellent Service When I was looking for a new car I did not know what to expect, but when I came to crestmont toyota I was treated fairly and with respect. I received When I was looking for a new car I did not know what to expect, but when I came to crestmont toyota I was treated fairly and with respect. I received a great deal on my car and I love it. More

Rob Bojarun is the best! I have bought three vehicles from Crestmont Toyota and Rob Bojarun is the reason I keep coming back! He makes me feel valued as a customer and is a p I have bought three vehicles from Crestmont Toyota and Rob Bojarun is the reason I keep coming back! He makes me feel valued as a customer and is a pleasure to work with. Always professional and extremely helpful. He is quick to offer advise and guides you through the process with ease. I always feel like I am in good hands when dealing with Rob and I will remain his loyal customer. -Frederick Stephenson More

Patient, fast and no pressure I first reached out to Rob in January 2014 and I bought the 4Runner in July, 6 months later. When I first reached out to him, I was looking for a cert I first reached out to Rob in January 2014 and I bought the 4Runner in July, 6 months later. When I first reached out to him, I was looking for a certfied 2012-2013 4Runner with third row seats. While Crestmont did not have one, Rob gave me lots of advice as I looked at cars at other dealerships. He also was the only one to give me a ball-park estimate for my trade in without actually seeing it. He developed a relationship with me even when he didn't have a car that suited my needs. When I finally decided to buy a new 4Runner instead of certified preowned, I contacted Rob and he located 3 in the area that had the options I was interested in. He was quick to answer my emails (and I sent him dozens of emails), never sounded frustrated with my un-ending questions, always gave me competitive prices, and most importantly, honored the ball-park trade in offer after they actually saw my trade. In the end, I got the car I wanted, at the price I wanted. When I made it in to see the car in person, Rob & Jorge Santigo never once put pressure on me, and I appreciated that. The visit was all about showing me the car. Jorge knew all the details. I would highly recommend Rob Bojarun, Jorge Santiago and Crestmont Toyota. My wife & I have owned 8 Toyotas, and this was by far the most pleasant of all our purchase experiences. More

Went in for a routine oil change and needed 105,000 mile tune-up. After examining the car, Craig told me I needed the struts replaced. I feel that the service department is honest in their assessment of nec tune-up. After examining the car, Craig told me I needed the struts replaced. I feel that the service department is honest in their assessment of necessary repairs so I okayed the struts. And sure enough, the car feels a lot "tighter" now. I always to go Crestmont because of the good service I have received there and will continue to do so. Roger, the manager, has always helped me with any questions and I have confidence with both the office and the mechanical staffs. More

Came in for an oil change and tire rotation as usual service dept was very courteous and saw me right away .waiting room was very comfortable :) service dept was very courteous and saw me right away .waiting room was very comfortable :) More

I was a little apprehensive of going car shopping by myself but DJ made me feel at ease. He answered all my questions and wasn't pushy. I appreciated that and leased my new Prius from him at a great pri myself but DJ made me feel at ease. He answered all my questions and wasn't pushy. I appreciated that and leased my new Prius from him at a great price I might add. Thanks DJ! More

My parents and I used to use Crestmont a lot a few years ago because there was nowhere else to take our Toyotas. It was not worth it. Consistently they lied to my parents about fixing the air conditioning ago because there was nowhere else to take our Toyotas. It was not worth it. Consistently they lied to my parents about fixing the air conditioning in their previa. Constantly charging them more and more money and making promises they never kept. Another time my father brought my car in for an oil change, which at the time was $30. My father came home after they charged him over $100 for things that do not even exist on my car. I went in to fight the extra charges and they did not even try to refute them, my money was just refunded. Admitting fault at its best. On top of many other times where we were lied and cheated over and over again by this dealership. I will never voluntarily set foot in this building again. More

They sold me a car that was supposedly "new", but had over 200 miles on it. All the radio presets were set up which is very strange, and the vehicle has a very bad front wheel shaking and vibrat but had over 200 miles on it. All the radio presets were set up which is very strange, and the vehicle has a very bad front wheel shaking and vibration - still to this day 7 months later I am driving and shaking, I fear the wheel will fly off. Also car was repainted very badly ( why a new car had to be repainted is beyond me) They lied to me, charged me full price with their deceitful finance shannigans, and after the purchase - they did not want to know anything about fixing the car. EXTREMELY RUDE TO CUSTOMERS (after the purchase is complete of course) Management are liars, the service dept is just staff walking around, goofing off, telling me that they car is being washed, while I am staring at it in the parking lot - this is at time of pickup after they had the car 7 hours - just to make me wait even longer. I have never seen such unprofessionalism. I will not go back to this dealership for anything, not even service. I filed a complaint with Toyota and am planning to follow up in writing to Toyota - also check the BBB - they already have 6 complaints. I have had Toyota's since 1990, (7 vehicles) , but after this dealership and their deceitful ways, this will be my last Toyota, More