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Crestmont Toyota

Pompton Plains, NJ

4.2
317 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 317 reviews

April 22, 2015

Craig represents excellence in customer service Craig has been my service advisor for many years. He explains the work needed and prioritizes it. He provides an accurate estimate of time. He is f More

by Anne2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Wisnewski
March 16, 2015

Great Service Writer and very friendly Valet I came In to Crestmont For my First 5,000 Mile Service on my Highlander. I was Greeted by the Valet Luis who made me feel welcomed and was informative More

by Dave16426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valet Luis, Jason Craig
February 20, 2015

Questionable oil pan screw stripped costing $500 I took my car in for a service oil change and recall repair. When leaving my car I overheard the technician tell a customer their oil pan drain was st More

by ToyotaGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 12, 2015 -

Crestmont Toyota responded

Hello, Thank you for your message. Let me begin by assuring you that there is no "stripped oil pan scheme" happening at We have thousands of happy customers that come through our doors every year that could verify that. In regards to your concern we have had a few instances in the last week where the customers have needed their oil pans replaced for varying reasons. In instances where a drain plug is stripped it is usually in cases of an older vehicle or where at some point a mechanic used an impact wrench to tighten the nut in the interest of speed and the expense precision. We never use impact wrenches on oil pan lug nuts at Cresmont. Sometimes slower is better. Either way I would be happy to look into your specific situation further if you can supply me with your last name or an invoice number. Sincerely, Rob

January 08, 2015

Fantastic assistance The service was excellent and the guy gave me the best assistance. I was extremely pleased with the price and knowledge of the mechanics and the prec More

by Chino60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 25, 2014

Excellent Transparency and Customer Service by Dan Cifelli I worked with Dan to lease a new Toyota Sienna AWD for my family. I appreciated his pricing transparency and salesmanship. He was upfront and showe More

by D1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cifelli
December 03, 2014

ZERO CUSTOMER SERVICE Purchased a '13 TAH from another dealership. Presently looking at Prius C's. ANDY BELOFF got my # from online inquires. He called me 2 separate occas More

by ruelche75
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Aug 28, 2015 -

Crestmont Toyota responded

Following up on our call thank you for your understanding and we look forward to working with you in the future.

October 13, 2014

Rob is great . No BS or bait and switch like other dealers. Tells it like it is and try's his best. I will be back once this lease ends in 3 years! George More

by George711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 07, 2014

Excellent Service When I was looking for a new car I did not know what to expect, but when I came to crestmont toyota I was treated fairly and with respect. I received More

by rafael9335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
August 02, 2014

Rob Bojarun is the best! I have bought three vehicles from Crestmont Toyota and Rob Bojarun is the reason I keep coming back! He makes me feel valued as a customer and is a p More

by fcs4137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 29, 2014

Patient, fast and no pressure I first reached out to Rob in January 2014 and I bought the 4Runner in July, 6 months later. When I first reached out to him, I was looking for a cert More

by Jose Morabito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ned Dolan
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