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Crestmont Toyota

Pompton Plains, NJ

Overview
Employees
Reviews
Vehicles
4.1
317 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 317 reviews

June 26, 2015

Couldn't ask for better service Just as my title says, I couldn't ask for better service going to James. Second car I have gotten from him without issue. Straight shooter, profession More

by Rfy86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
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Jul 02, 2015 -

Crestmont Toyota responded

Thank you for the review and recommendation. At Crestmont Toyota, we pride ourselves in giving our customers the best service that we can. We believe that caring for our customers and building a relationship with them is far more important than just selling a car. It's great to hear that James straight-shooting, caring and professional approach has stood out to you and earned your loyalty. We greatly appreciate it!

Helpful
June 25, 2015

Quick and easy process and a great car So far 3 purchases here and wouldn't go anywhere else ! James was very helpful he kept all cars in our price range in and knew exactly what we needed More

by Bentley5
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

Thank you so much for the review and for your continued business. We agree, James is always helpful and pays great attention to details to help get customers the right vehicle for them at a price range that is comfortable. It's great to know that he's done so well that you've purchased 3 vehicles from us already. We greatly appreciate your loyalty to our business and the time you took to write your review. Have a great day!

Helpful
June 25, 2015

Great expierience! My Husband and I recently purchased a 2015 RAV 4. This was no easy task, since my husband does not like any car out on the market today. James Moran More

by KEGrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

Hi Karen and Frank! It was our pleasure to help you into a new, 2015 Rav4. We do realize that buying a new vehicle can definitely be an uncomfortable experience, especially if you're not overly fond of the vehicles currently on the market. We're glad that James was able to help make Frank more comfortable with the purchase by giving him all the information he needed. We hope that you both really enjoy your new vehicle and that it lasts a long time for you. Thank you for taking the time to leave a review and for choosing Crestmont Toyota.

Helpful
June 24, 2015

Daniel, a pleasure as always! My husband's 2006 Tacoma finally stopped working - 360000 miles!! Naturally he wanted another Tacoma so we went back to Crestmont to do business with More

by Diane D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cifelli
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Jul 02, 2015 -

Crestmont Toyota responded

It's a shame to hear that your husband's Tacoma finally stopped working, at least you got a lot of use out of it. We are thrilled that Daniel did such a great job with your Rav4 that you didn't have to think twice about coming back. It's great to know that his professional approach left such a good impression on you. We also appreciate that you took the time to ask us questions. We like it when our customers ask questions so we can help educate them on the vehicle they're buying and help them make the right choice that suits their needs. We hope your Ralph enjoys his new vehicle, and we very much appreciate you coming back to visit us and taking the time to write a review, Diane. Have a great day!

Helpful
June 22, 2015

Great experience I was helped by the sales rep James and he was amazing. Put me in a beautiful suv at a great price got me on and out very quickly to take my new ride More

by Duke123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

We agree, James is one of our amazing sales reps. His professional, courteous and honest approach is great for helping people find the right vehicle for them, at a reasonable price without the stress you get from other dealerships. It's great to hear that you had such an easy buying experience with him and that he left such a good impression. We appreciate you stopping by Crestmont Toyota and taking the time to review us. If you find yourself needing a vehicle in the future, feel free to stop by. We'll be more than happy to help.

Helpful
June 20, 2015

Good experience Our experience in purchasing a Toyota was very pleasant, however it was because of dealing with James Morando. He was very professional but did not ma More

by Pierre02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Helpful
June 19, 2015

Quality Service: clear & direct, speedy response, & honest I had a long standing relationship with another Toyota dealership. The recent customer service I was getting from that dealership was subpar so I dec More

by tundra15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Helpful
June 12, 2015

Huge disappointment I recently signed for my third lease with this dealership. I went to them for the third because dealing with them the first 2 times was refreshing as More

by DisappointedCustomer
Recommend Dealer
No
Employees Worked With
Ray Obidzienski
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Jun 26, 2015 -

Crestmont Toyota responded

It is our goal to make sure that everyone of customers has a positive experience. Unfortunately that is not always possible. We are sorry that you feel the way that you do but we lived up to our part of our agreement and stand by our decision.

Helpful 1
May 20, 2015

Awesome honest and professional highly recommended I leased a Toyota from James in 2014, he beat my shopped price and got the color I wanted. He replies to my email in minutes. I was in two other toyo More

by Gooddeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Helpful 2
May 03, 2015

Thanks Daniel! Excellent experience working with Daniel! He helped me get a good deal on my new minivan & took the time to show me how to use the whole navigation/co More

by Roni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cifelli
Report | Print
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