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Crestmont Toyota

Pompton Plains, NJ

Overview
Employees
Reviews
Vehicles
4.4
322 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 322 reviews

July 01, 2015

Very good experience with Crestmont Toyota Excellent sales person. Understand the customers requirment. I will recommend all my family and friends to go to crestmont and meet James.We wish Jame More

by shivu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

Thank you for the kind words, we will be sure to pass on your message to James and let him know what a great job he did for you.

June 30, 2015

Came through, great experience! James was very easy to work with, very knowledgeable, and very helpful. He went above and beyond to ensure we got exactly what we were looking for and More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

Thanks Chris. We're thrilled to hear that you really enjoyed your car buying process. James is great at using his knowledge and experience to above and beyond in helping people find exactly what they need. We hope you enjoy your new vehicle for many years to come. Thanks for choosing Crestmont Toyota!

June 29, 2015

New Corolla s James got right to it. We did our research...gave our specs and the deal we were looking to do. Other dealerships floundered... James got right back More

by wuffb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

Hi there, Thanks for leaving us a review. We're glad to hear that James was able to get right to it, meet your expectations and get you exactly what you were looking for when other dealerships weren't able to. If there's anything you feel we could do to help improve the whole buying experience, please feel free to let us know. Thanks and have a great day!

June 28, 2015

Friendly, efficient, straightfoward !!! i could'nt be more please with how well James handled our new lease. Straight shooting, no nonsense, friendly, knowledeable, and honest. Quoted me a More

by bruce m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

Thanks for the review, Bruce, it was a pleasure doing business with you. We believe that the best way to help our customers out is to be straight-forward and honest and to make everything as efficient as possible, so it's great to hear that James was able to help you with everything and that it went smoothly for you. We appreciate you coming in and all the kind words. We look forward to helping you out in the future when you're ready for your next lease.

June 26, 2015

Couldn't ask for better service Just as my title says, I couldn't ask for better service going to James. Second car I have gotten from him without issue. Straight shooter, profession More

by Rfy86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

Thank you for the review and recommendation. At Crestmont Toyota, we pride ourselves in giving our customers the best service that we can. We believe that caring for our customers and building a relationship with them is far more important than just selling a car. It's great to hear that James straight-shooting, caring and professional approach has stood out to you and earned your loyalty. We greatly appreciate it!

June 26, 2015

Great experience My husband and I are on our second car from James at Cresmont. James is very professional, patient, and has helpful knowledge all around. We won't go More

by DanielleMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

Thanks for choosing Crestmont Toyota for both of your car purchases! It's great to know that James' knowledge, patience and professional approach has kept you coming back when in need of a vehicle. Thank you again for choosing Crestmont Toyota and for leaving us a review. We appreciate it and hope to see you again in the future when you need a vehicle.

June 25, 2015

Quick and easy process and a great car So far 3 purchases here and wouldn't go anywhere else ! James was very helpful he kept all cars in our price range in and knew exactly what we needed More

by Bentley5
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

Thank you so much for the review and for your continued business. We agree, James is always helpful and pays great attention to details to help get customers the right vehicle for them at a price range that is comfortable. It's great to know that he's done so well that you've purchased 3 vehicles from us already. We greatly appreciate your loyalty to our business and the time you took to write your review. Have a great day!

June 25, 2015

Great expierience! My Husband and I recently purchased a 2015 RAV 4. This was no easy task, since my husband does not like any car out on the market today. James Moran More

by KEGrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

Hi Karen and Frank! It was our pleasure to help you into a new, 2015 Rav4. We do realize that buying a new vehicle can definitely be an uncomfortable experience, especially if you're not overly fond of the vehicles currently on the market. We're glad that James was able to help make Frank more comfortable with the purchase by giving him all the information he needed. We hope that you both really enjoy your new vehicle and that it lasts a long time for you. Thank you for taking the time to leave a review and for choosing Crestmont Toyota.

June 24, 2015

Daniel, a pleasure as always! My husband's 2006 Tacoma finally stopped working - 360000 miles!! Naturally he wanted another Tacoma so we went back to Crestmont to do business with More

by Diane D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cifelli
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

It's a shame to hear that your husband's Tacoma finally stopped working, at least you got a lot of use out of it. We are thrilled that Daniel did such a great job with your Rav4 that you didn't have to think twice about coming back. It's great to know that his professional approach left such a good impression on you. We also appreciate that you took the time to ask us questions. We like it when our customers ask questions so we can help educate them on the vehicle they're buying and help them make the right choice that suits their needs. We hope your Ralph enjoys his new vehicle, and we very much appreciate you coming back to visit us and taking the time to write a review, Diane. Have a great day!

June 22, 2015

Great experience I was helped by the sales rep James and he was amazing. Put me in a beautiful suv at a great price got me on and out very quickly to take my new ride More

by Duke123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Report | Print
Jul 02, 2015 -

Crestmont Toyota responded

We agree, James is one of our amazing sales reps. His professional, courteous and honest approach is great for helping people find the right vehicle for them, at a reasonable price without the stress you get from other dealerships. It's great to hear that you had such an easy buying experience with him and that he left such a good impression. We appreciate you stopping by Crestmont Toyota and taking the time to review us. If you find yourself needing a vehicle in the future, feel free to stop by. We'll be more than happy to help.

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