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Crestmont Toyota

Pompton Plains, NJ

4.3
318 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 318 reviews

July 13, 2015

James Morando Two things you need to know: First: this was our first new car lease, so a last minute A-Z crash course in leasing was needed, not realizing we More

by dsi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob handled my first two calls and decided James was an appropriate fit. I guess he sensed patience and details were going to be needed., James Morando
Jul 15, 2015 -

Crestmont Toyota responded

Thank you so much for your detailed review. You clearly put a lot of work and research into you purchase and we're glad you were paired with someone who can truly understand your needs and could help find you your perfect car. We believe that honesty and transparency are very important to help build relationships with our customers instead of just selling them a car. James is a great person, and we also hope that he is with us for many years to come.

July 13, 2015

Smoothest Experience in getting a new car Very knowledgeable and pleasant guy. Not pushy at all and not sleezy car sales man lines or tacticks. Made my wife and I feel like he was wprking for/ More

by JPS6681
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Jul 14, 2015 -

Crestmont Toyota responded

Here at Crestmont Toyota, we believe honesty is the best way to build a great relationship with our customers. We're happy to hear your experience with us, and James, was to your standards. Have a great day and we hope to see you again!

July 09, 2015

great experience Daniel was awesome--no pressure, no stress. He showed me the Tacoma I told him I wanted, got my the number I asked for on my trade-in, and had me out More

by Brendan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cifelli
Jul 14, 2015 -

Crestmont Toyota responded

Thanks for the review Brendan, it was our pleasure to be able to help you. It's good to know that Daniel was able to help you get the number you wanted for your trade-in and the exact vehicle you wanted. We like to make things as fast and easy for our customers and make sure they get exactly what they wanted so they can drive away happy. If you need anything else from us, don't hesitate to call. Thanks for choosing Crestmont Toyota.

July 06, 2015

Thank you Daniel Cifelli I just purchased a Toyota Camry from Crestmont Toyota. Daniel Cifelli was my salesperson. The whole experience was very pleasant. Daniel is very kn More

by JSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cifelli
Jul 08, 2015 -

Crestmont Toyota responded

Congratulations on your new Camry. Thank you for the kind words, we really appreciate you taking the time to share all the positive aspects of your experience. Daniel is a great guy and very knowledgeable in the cars he sells. We're glad to hear that he was able to help you with your car's features and that his professionalism helped find the right car for you and leave satisfied. We hope you enjoy your Camry. Feel free to contact us if you need anything.

July 04, 2015

wonderful experience Andy is a truly caring person . He understood our needs and helped us find just the right car , at a great price . He was always making sure that the More

by happy family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Crestmont Toyota responded

It was our pleasure to be able to help you find the right car for you at a great price. You're right, Andy really is great and he's always doing his best to get customers into the right vehicle for them, as smoothly as possible. We're glad you had such a great experience and we appreciate you choosing Crestmont Toyota.

July 03, 2015

First Truck Went looking for my first pickup. James was pleasant and not pushy like so many car salespeople I've dealt with over the years. Most important, Jame More

by Kevin
Recommend Dealer
Yes
Employees Worked With
James Morando
Jul 06, 2015 -

Crestmont Toyota responded

Hi Kevin, At Crestmont Toyota, we believe the best way to make a purchase go smoothly is to be make sure our sales people are up-to-date and knowledgeable about the vehicles we have, and honest to our customers. We're thrilled to hear that James was able to help you find a pickup without being pushy at all. We would like to thank you for choosing Crestmont Toyota and for taking the time to leave us a review. We hope you enjoy your new pickup. Take care!

July 01, 2015

Very good experience with Crestmont Toyota Excellent sales person. Understand the customers requirment. I will recommend all my family and friends to go to crestmont and meet James.We wish Jame More

by shivu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Jul 02, 2015 -

Crestmont Toyota responded

Thank you for the kind words, we will be sure to pass on your message to James and let him know what a great job he did for you.

June 30, 2015

Came through, great experience! James was very easy to work with, very knowledgeable, and very helpful. He went above and beyond to ensure we got exactly what we were looking for and More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Jul 02, 2015 -

Crestmont Toyota responded

Thanks Chris. We're thrilled to hear that you really enjoyed your car buying process. James is great at using his knowledge and experience to above and beyond in helping people find exactly what they need. We hope you enjoy your new vehicle for many years to come. Thanks for choosing Crestmont Toyota!

June 29, 2015

New Corolla s James got right to it. We did our research...gave our specs and the deal we were looking to do. Other dealerships floundered... James got right back More

by wuffb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Jul 02, 2015 -

Crestmont Toyota responded

Hi there, Thanks for leaving us a review. We're glad to hear that James was able to get right to it, meet your expectations and get you exactly what you were looking for when other dealerships weren't able to. If there's anything you feel we could do to help improve the whole buying experience, please feel free to let us know. Thanks and have a great day!

June 28, 2015

Friendly, efficient, straightfoward !!! i could'nt be more please with how well James handled our new lease. Straight shooting, no nonsense, friendly, knowledeable, and honest. Quoted me a More

by bruce m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Jul 02, 2015 -

Crestmont Toyota responded

Thanks for the review, Bruce, it was a pleasure doing business with you. We believe that the best way to help our customers out is to be straight-forward and honest and to make everything as efficient as possible, so it's great to hear that James was able to help you with everything and that it went smoothly for you. We appreciate you coming in and all the kind words. We look forward to helping you out in the future when you're ready for your next lease.

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