Crestmont Toyota
Pompton Plains, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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poor customer service ignorant management July 2015 I have purchased a 2012 Toyota Sienna XLE. I was promised run-flat tires remote starter and entertainment system in the van. There was no re July 2015 I have purchased a 2012 Toyota Sienna XLE. I was promised run-flat tires remote starter and entertainment system in the van. There was no remote starter installed, I had some run-down regular used tires. A broken DVD player with a broken remote control. (no spare tires) When I confronted the sales manager, they told me I need to pay for the promised goods, that was all ready in the contract. Of course I had refused. Up to date I have managed to have them install, very basic remote starter, and an cheap entertainment system with no owners manual or remote control. I have yet to receive my run-flat tires or a spare tire. Sales managers were brash and Impolite. Not the service guys though. Thank you Crestmont for a poor service. Laszlo More
Awesome Buying Experience! I purchased a 2015 Toyota Highlander LE Plus in predawn mica grey from Crestmont Toyota. Not only did they give me the lowest out the door price out I purchased a 2015 Toyota Highlander LE Plus in predawn mica grey from Crestmont Toyota. Not only did they give me the lowest out the door price out of at least 10 dealerships but the customer service that I received came second to none. The sales manager I dealt with is Andy Beloff (andy.beloff@crestmont23.com) who is as professional and straight forward as they come. He answered all my calls, texts, and emails in a prompt fashion and answered every question that I had. He truly believes in the art of building solid and long lasting business relationships. Steve Zmani the finance manager didn’t place any pressure on me during the signing process and was quick to get me out as soon as possible. And lastly, Michael Mongiovi, the relationship manager gave me a courtesy call the day after to congratulate me and left his contact information should I have any questions or concerns. The whole process from beginning to end was straight forward, transparent, and absolutely professional - Crestmont Toyota should write a sales book on how to run a business and build relationships. I will definitely be coming back here for my next Toyota. More
Excellent service! We came to James after dealing with another car dealership that was an absolute nightmare and scam. James was a professional and outstanding salesman We came to James after dealing with another car dealership that was an absolute nightmare and scam. James was a professional and outstanding salesman and made the process extremely easy on us. He not only listened but was able to find us exactly what we were looking for. He was a pleasure to work with and I would recommend him to anyone looking for an effortless sale! More
My Sales Person I had always trouble finding a trustful sales person, specially when is time to buy a new car. Julio been awesome from the first time I walked in the I had always trouble finding a trustful sales person, specially when is time to buy a new car. Julio been awesome from the first time I walked in the show room to the end. He went over with me the whole process and explain me every single detail about my new lease a 2015 Camry. The ability of him being bilingual would help my family members/friends that are not fluent in english the opportunity to fully understand the process and get the benefit of a new car or lease. Thank you Julio for all your efforts and the dealer for being such a great people!. I would always recommend this dealer to all my friends, family, co-workers. Thanks, Andre Aparcana IT Specialist More
Outstanding Service and Salesmanship from James Morando James is a "professional" period: outstanding salesmanship, service, execution, and follow up. James listened carefully to my requirements and deliver James is a "professional" period: outstanding salesmanship, service, execution, and follow up. James listened carefully to my requirements and delivered accordingly. While other delears tried, unsuccessfully, to sell me a product which fit their needs and terms, James sold me the vehicle wanted to my exact specifications without hassle or compromise. I appreciated the fact that he was transparent and did bother wasting my time or his. This made the experience that much more positive, efficient, and turned out to be a win-win fo both of us. Thank You ! DC. More
Great dealer I bought a brand new Toyota corolla. Unfortunately I had problem with the paint on the car and I was mislead to believe that it was manufacturers faul I bought a brand new Toyota corolla. Unfortunately I had problem with the paint on the car and I was mislead to believe that it was manufacturers fault. I was angry at the dealer for selling me faulty car and then telling me then it was natures fault. Well after farther investigations it turned out, that people from Toyota were right and the damage was caused by environmental causes. I would like to apologize for blaming Cresmont Toyota and for all the trouble this caused. I bought two cars there that work perfectly fine and I would recommend this place to anyone that is looking for a good car. I am really sorry for my earlier reviews. I hope you understand. More
Best experience ever! This is the first time I've ever bought a car from a dealership and James was so knowledgeable and helpful that he made it so much better than I had a This is the first time I've ever bought a car from a dealership and James was so knowledgeable and helpful that he made it so much better than I had anticipated! People tell horror stories about dealing with salesmen at dealerships; I will definitely recommend him to anyone who wants a great deal and a great salesman! More
James Makes The Deal Real...Easy For months James helped me thru options for my family. He was a gentlemen the entire time and truly helped make the process less laborious than ever. For months James helped me thru options for my family. He was a gentlemen the entire time and truly helped make the process less laborious than ever. This is my 2nd car purchase from James; there will be a 3rd. Thanks, James. Keep making deals. More
Made car buying hassle free After being at the surrounding Toyota dealerships, James by far surpassed them all. Having done most of my homework and negotiating via email, he guar After being at the surrounding Toyota dealerships, James by far surpassed them all. Having done most of my homework and negotiating via email, he guaranteed me a quick process and quick it was. Many thanks to James and team for making this experience pain free. More
Great Experience and a great sales rep! I wanted a new 2015 Avalon Limited. James Morando was the sales rep, and the whole process went smooth and without any issues. James was through and h I wanted a new 2015 Avalon Limited. James Morando was the sales rep, and the whole process went smooth and without any issues. James was through and helpful from the inception of the deal, until the delivery where he went out of his way to explain the new electronics. This is my fourth Avalon, and by far the best experience. More