Crestmont Toyota
Pompton Plains, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 322 reviews
Friendly, relaxing atmosphere. All employees are very friendly, especially Daniel Cifelli who was my salesman. Dan is extremely knowledgeable about Toyota Rav4. He explained and d All employees are very friendly, especially Daniel Cifelli who was my salesman. Dan is extremely knowledgeable about Toyota Rav4. He explained and demonstrated everything so easily about theLimited model. He has a lot of patience. Thank you, Dan! More
Couldn't have been easier Several months ago, after my Solara (202k miles) finally took its last gasp, I went to Crestmont to test-drive a new Camry. Collie Thomas greeted me Several months ago, after my Solara (202k miles) finally took its last gasp, I went to Crestmont to test-drive a new Camry. Collie Thomas greeted me and spent a lot of time discussing different options (new vs used, different trim levels) with me. I went home, researched/determined my price, and after 15 minutes of negotiation the next evening, bought the car I wanted. I've purchased numerous new vehicles in my life and my process at Crestmont with Collie and the rest of the staff there was professional and free of stress or pressure. Simply excellent! And I've had the same experience with the Service Dept there: organized, professional and smooth as silk. A+ all around. More
No Hassle Car Buying Experience. James Morando at Crestmont Toyota is the most accommodating, straight forward car salesman my family has ever dealt with. He listens to what you are James Morando at Crestmont Toyota is the most accommodating, straight forward car salesman my family has ever dealt with. He listens to what you are looking for, and makes it happen, all at a good price and no hassle. More
A++ Car Buying Experience at Crestmont! I had a lease on a 2013 Mazda CX 9 Touring AWD that was soon expiring, so it was time to take part in one of the things I dread most in life--the new I had a lease on a 2013 Mazda CX 9 Touring AWD that was soon expiring, so it was time to take part in one of the things I dread most in life--the new car buying experience. I contacted probably about 12-15 Toyota, Honda, and Mazda dealerships and only one played no games, gave 100% straight talk, and didn't make me feel as if I'd need to take a shower after dealing with their sleaze...Crestmont. I originally contacted the internet departments of all the dealerships, and said I'd only be willing to negotiate via email at first. Rob Bojarun of Crestmont was one of the few who wrote me back with a clear and concise quote that had everything spelled out. Rob and I went back and forth several times until we settled upon a mutually agreeable price, and I made an appointment to come into Crestmont to sign the papers and hopefully drive off with a 2016 Toyota Highlander XLE AWD 3 year lease. The day I was free to come into Crestmont, Rob was unavailable to meet, so (based on quite a number of positive reviews people had already written online about him) I specifically asked to see salesperson Dan Cifelli instead-- boy, were those positive reviews spot on. Dan was the consummate professional, spending an extended amount of time with me answering each and every one of my questions. He was knowledgeable, friendly, and went the extra mile to ensure that I was a satisfied customer. Being the cynic I am, I kept waiting for the bait and switch, or the catch that came with the excellent price I had pre-negotiated with Rob-- I'm happy to report that it never came. Dan and his general manager honored everything Rob and I had previously discussed, and I'm now the proud owner (at least for the next 36 months) of a 2016 Toyota Highlander XLE w/AWD. I couldn't be any happier...thank you Dan, Rob, and Crestmont Toyota. You've definitely earned a repeat customer for the future! More
Best car purchasing experience in 30 years We were extremely happy with our purchasing experience at Toyota Crestmont. Our sales person, James Morando, was courteous, knowledgeable, and patient We were extremely happy with our purchasing experience at Toyota Crestmont. Our sales person, James Morando, was courteous, knowledgeable, and patient while we learned about the Highlander and deliberated. The price negotiation went extremely smoothly. The website is nicely designed, so we were able to do homework on available options and came prepared with data. They respected that and gave us a price that we think was fair to all involved. We had the same experience with our trade in. James did a very nice job of getting the vehicle prepped and explaining its features. From entering the door to taking delivery took a few hours. We cannot over state how pleased we were. Crestmont will be our first stop the next time we buy a car. More
James M. Is THE BEST James Morando is the best salesman you will find in the tri-state area. He works hard to get the best price for you and explains everything you need t James Morando is the best salesman you will find in the tri-state area. He works hard to get the best price for you and explains everything you need to know. He is steadily busy but knows all of his customers and manages his time well. He is very professional and very knowledgeable of all the Toyota cars. I purchased a car from him a year ago and my husband purchased a car from him a week ago. I can see us returning for future purchases and I hope Crestmont does everything they can do to keep James on their staff. More
Excellent dealer, painless process Just bought my second Sienna in 10 years at Crestmont. The staff is very courteous and helpful, did not feel overly pressured to get into a deal. Bob Just bought my second Sienna in 10 years at Crestmont. The staff is very courteous and helpful, did not feel overly pressured to get into a deal. Bob was patient and willing to spend the time to help us find what we wanted. The initial price point was very reasonable based on my research with Consumer Reports. Crestmont made the process as painless as possible, I would definitely purchase a Toyota from them in the future, they are my go-to Toyota dealer hands down. More
Excellent service Service was excellent. I brought my car to service at 10.00 a.m. Technician filled form. I did 50000 miles inspection. Technician said car will be r Service was excellent. I brought my car to service at 10.00 a.m. Technician filled form. I did 50000 miles inspection. Technician said car will be ready in an hour. So I waited in waiting area. They offered coffee and popcorn. Car was completed even sooner. I got back my car around 10.55 a.m. Very impressive. Staff are friendly, explaining process. More
Open the Doors of Crestmont Toyota and Ask for Dan Cifelli! Daniel Cifelli. Once I opened the door to Crestmont Toyota, Dan approached my family and I in an affable manner. Looking for no deceivement, I asked h Daniel Cifelli. Once I opened the door to Crestmont Toyota, Dan approached my family and I in an affable manner. Looking for no deceivement, I asked him various questions incorporating my car. My dream car to purchase was the brand new 2016 Toyota Highlander LE. Dan and I had persistently spoke about the concerning price of my car. However, after negotiating with Dan, we chose my dream price! He then decreased the price even lower! What else can I say?! I was surprised to even see the price go lower than my initial price! Dan is the best car salesman I've ever met! I highly recommend Dan Cifelli to be your capable car salesman. His service was and is consistent, amiable, and enjoyable. After all, Dan is a truthful and loyal employee of Crestmont Toyota. - Ethel C. More
Great smooth purchase Our salesperson Julio was extremely attentive informed and a plausyre to work with. He explains de erythema and we got a fair deal. The managers were Our salesperson Julio was extremely attentive informed and a plausyre to work with. He explains de erythema and we got a fair deal. The managers were able to work with us smoothly. The popcorn machine and playroom. We're great distractions for the kids. More