Back

Crestmont Toyota

Pompton Plains, NJ

4.4
322 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
Contact Dealership

730 State Route 23

Pompton Plains, NJ

07444

Directions

By Type

Showing 322 reviews

November 10, 2016

"No pressure atmosphere" Thank you Bob L. for your patience and professionalism. It is always a pleasure working with Bob L and the Crestmont Toyota dealership in Pompton Plai More

by Michele Kaldrovics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Latorraca
Nov 14, 2016 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your fantastic review.

October 29, 2016

Very Professional and Excellent Customer Service. My family just bought a brand new 2017 Camry from Julio at Crestmont Toyota and we will recommend him to our friends and relatives. We are very happy More

by Milagros R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Vilchez
Nov 07, 2016 -

Crestmont Toyota responded

We are glad that you had an enjoyable experience with Julio. Thank you for coming to Crestmont Toyota and for your review.

October 12, 2016

lease of tacoma I worked with bob at crestmont the whole deal went great bob was real professional I couldn't be happier with crestmont Toyota my wife and I will More

by iluv2cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Singleton
Oct 15, 2016 -

Crestmont Toyota responded

Thank you for your business and for your awesome review. We look forward to assisting you in the future.

October 10, 2016

Did not fill any of my fluidsi I went for an oil change and when I drove away I noticed my temperature gauge said hot, I immediately went back to the dealer and asked he put antifr More

by judy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know the name
Oct 10, 2016 -

judy10 responded

I went for an oil change at Crestmont Toyota and when I left My temperature gauge read hot I returned to the dealer and he took my car back and told me he had to change the brand of antifreeze he put in prior. I guess I looked that dumb). On my way to Massachusetts my car started to overheat and I stopped at a station. I had no antifreeze, very low on brake fluid low on brake and no windshield washer fluid. I wonder if they even gave me an oil change? I will never go back to that dealer and for that matter any other Toyota dealer.

Oct 12, 2016 -

Crestmont Toyota responded

Hi Judy, It was a pleasure speaking with you. I am glad that we were able to work things out and that there are no misunderstandings. As I mentioned I look forward to meeting you when you come in for your next service or if you decide to move forward on a purchase of a new Corolla. 0% x 72 financing is hard to beat.

October 03, 2016

Quick and Professional service Bought a new Rav4 from Crestmont Toyota. The sales team was very professional and didn't hassle me to buy. This is my second new car purchase from Cre More

by Dave123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morando
Oct 10, 2016 -

Crestmont Toyota responded

Thank you for your continued patronage and for your awesome review.

October 01, 2016

Service Excellent Service--the service performed was speedy. Took the vehicle right away, done by 10:30 AM--good price. Had parts ahead of time. Recommend thi More

by FJKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Jason Craig
Oct 10, 2016 -

Crestmont Toyota responded

Thank you for your business and for your awesome review.

September 30, 2016

Great dealership Very attentive, patient, friendly and above all knowledgeable car dealer Mikhail Rogozinski. Precise fine work! Would highly recommend Crestmont Toyo More

by dasha
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhail Rogozinski
Oct 10, 2016 -

Crestmont Toyota responded

Thank you for your business and for your wonderful review.

September 23, 2016

Service department rip off I brought my Camary in for the 20k Toyota care service,oil change and tire rotation. I placed a small sticker on th inside for the rear wheel.They nev More

by camary servive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Wisnewski
Oct 12, 2016 -

Crestmont Toyota responded

Thank you for your time with Craig. We are glad to have resolved the issue and look forward to seeing you again.

September 02, 2016

Great Experience and Service Great dealing with Julio. Very attentive and answered all of our questions. Happy with my new vehicle. Would highly recommend Julio to friends in t More

by Sruderma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Vilchez
Sep 06, 2016 -

Crestmont Toyota responded

Thank you for your business and for your review.

August 05, 2016

airbag recall My wifes Corolla had received the airbag recall notice from Toyota. It took months for the parts to become available,finally got a notice from Crestmo More

by dvd123
Recommend Dealer
No
Employees Worked With
Craig Wisnewski
Aug 06, 2016 -

Crestmont Toyota responded

Unfortunately we have no control of the air bag not being available for so long but we do have control of the air bag being sent back and that does not seem right. We apologize for dropping the ball and are investigating what went wrong.

...
19
...