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Crestmont Toyota

Pompton Plains, NJ

4.4
322 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 322 reviews

September 30, 2017

Auto body repair The repair took longer than anticipated but that apparently was the result of a delay at the body shop in Morristown. Bob Gross was very helpful and c More

by Ken706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gross
Oct 04, 2017 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your review.

September 13, 2017

Amazing experience with the best sales person Daniel Cifeli I had the best experience at Crestmont Toyota. The sales person, Daniel Cifeli, was very knowledgeable and took good care of me. He was very adjusting More

by dtaseva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cifeli
Sep 18, 2017 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your review.

August 30, 2017

Saviors after a bad experience elsewhere After a horrific experience with another dealership, I was referred to Crestmont by a regional Toyota rep as well as some friends. Even though it was More

by maddielu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Beloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2017 -

Crestmont Toyota responded

We are glad that we came recommended and that we lived up to the recommendation. Thank you for coming to Crestmont Toyota and thank you for your awesome review. Please do not hesitate in contacting us if we can help you with anything else. You can reach Andy Beloff directly at 973-248-4908 or andy.beloff@crestmont23.com You can schedule your service appointments by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj

August 29, 2017

Amazing Paul was a great person. He explained everything to me and gave me a good deal and I was happy to communicat with him. He is a great salesman. More

by Ajalahej56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2017 -

Crestmont Toyota responded

Thank you for choosing Crestmont Toyota and thank you for your review. Please do not hesitate in contacting us if you need any further assistance. Paul Abraham can be reached directly at 973-248-4907 or paul.abraham@crestmont23.com You can schedule your service appointments by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj

August 22, 2017

Always there to help! This dealership always goes above and beyond to meet my service needs. Treat me like a friend and just a customer. I can't thank them enough for being More

by Joe N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski, Jason Craig
Aug 25, 2017 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your review. We appreciate you as well.

August 16, 2017

Go there for excellent service but not for purchasing vehicl This is the fourth and last Toyota I will buy from this dealership. I have had to call my salesperson several times already to have him fax the neces More

by ToyotaOwner4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collie Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2017 -

Crestmont Toyota responded

We are sorry to hear that you feel the way that you do and we are sorry to lose a long time customer as yourself. The major reason for the delay was that we could not process the paperwork that needed to be sent to your insurance company was because it was waiting on your signature. We hope that you reconsider your decision. Our door is always open.

July 09, 2017

NICE EXPERIENCE MY EXPERIENCE IN BUYING MY 2017 RAV4 WAS SUPER WITH JAMES AND THE SALES TEAM.IT WASN'T LONGER THAN WHAT I PLANNED FOR AND JAMES TRIED ALL HIS BEST TO More

by Lollypop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bojarun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Morando
Jul 10, 2017 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your review. Please do not hesitate in contacting us if you need any further assistance. James Morando can be reached at 973-248-4915 or james.morando@crestmont23.com You can schedule your service appointments by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj

June 29, 2017

I trust Craig! I get majority of my service work done at Crestmont Toyota - I may be able to save some labor charges other places, but I trust Craig to be straight w More

by Cgrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Wisnewski
Jun 29, 2017 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota for over so many years and thank you for the kind words about Craig. We really do appreciate you.

June 21, 2017

The best new car purchase experience we've ever had! We purchased a 2017 Camry XLE and it couldn't have been easier. We got the exact car we wanted (which was not on the lot) for the price we wanted wit More

by H & J Brodhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Quinn
Jun 21, 2017 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your awesome review. We are glad to hear that Tom was such a pleasure to work with. I am sure that when the time come our service department will be equally as helpful. Please do not hesitate in contacting us if we can help you with anything else. Tom Quinn can be reached directly at 973-248-4918 or tom.quinn@crestmont23.com. You can also schedule your next service appointment by following this link goo.gl/fEaiVB

June 15, 2017

Great experience and great saleman Went to Crestmont after having a nightmarish experience at different Toyota dealership. I was greeted by Julio who went above and beyond to make sure More

by Matt1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Vilchez
Jun 19, 2017 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your wonderful review. Please do not hesitate in contacting us if you need any further assistance. You can reach Julio Vilchez directly at 973-248-4910 or julio.vilchez@crestmont23.com you can also schedule your first service appointment by following this link https://www.crestmonttoyota.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj

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