Crestmont Toyota
Pompton Plains, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 322 reviews
Accommodation I usually make appointments a day ahead but due to an out of state family situation,I needed to leave the next day. Andy accommodated my coming in une I usually make appointments a day ahead but due to an out of state family situation,I needed to leave the next day. Andy accommodated my coming in unexpectingly ,fit in the oil change and did it in short time. Good job and thanks. More
Consistently Good They don't have the fanciest waiting room and they don't offer you an overload of food, what they give you is good service. I never feel like they're They don't have the fanciest waiting room and they don't offer you an overload of food, what they give you is good service. I never feel like they're trying to push extra services on me they just ix the problem. More
Miraculous diagnosis of my old 4 Runner I have a 1997 4 Runner which has had a few challenging engine problems in the last year or so. Crestmont took a bit of time to diagnose the problems, I have a 1997 4 Runner which has had a few challenging engine problems in the last year or so. Crestmont took a bit of time to diagnose the problems, but did a good job, and cared about the customer and the outcome of the repairs to the vehicle. Roger Wisnewski was outstanding in the way he handled a dangerous stalling problem in December of 2017. He was personable, competent, and communicative. I would recommend this dealer's Service Department without reservation. More
Kenny, the easy going salesman Worked with Kenny over the phone to get my uncle a RAV4 deal. He was fast when it came to communication, and was able to work with me on an aggressive Worked with Kenny over the phone to get my uncle a RAV4 deal. He was fast when it came to communication, and was able to work with me on an aggressive deal on the car. I asked Kenny to put the final numbers in an email so we can come in and finalize the detail. There were no surprises when my uncle came into the dealership to sign off on the car. This is not always the case when it comes to dealerships and salesman, there are many bad apples. Kenny is not yet one of them and I appreciated working with him. If the need rises, I will first try working with Kenny again on future deals. More
Pleasant thorough and knowledgeable. Expedient too two thumbs up!it was a totally pleasant experience. I would recommend them to anyone who needs exceptional service and sales. Crestmont Toyota is tops two thumbs up!it was a totally pleasant experience. I would recommend them to anyone who needs exceptional service and sales. Crestmont Toyota is tops! More
Bait and switch They are so nice until the end of the deal . When you pick up your car. You get money tapped on. And then they become hostile. Go anywhere else. Owner They are so nice until the end of the deal . When you pick up your car. You get money tapped on. And then they become hostile. Go anywhere else. Owner is greedy and will try to Robb you . More
Service Great service, on time, clean Helpful follow up calls always a nice touch, Roger is outstanding as usual. Web site scheduling is convenient when wor Great service, on time, clean Helpful follow up calls always a nice touch, Roger is outstanding as usual. Web site scheduling is convenient when working More
Purchased a new car from Andy LOVED Andy the salesman... He was patient, informative, and fun. He made the experience stress-free. I will go back to him for my next car. LOVED Andy the salesman... He was patient, informative, and fun. He made the experience stress-free. I will go back to him for my next car. More
Always a great experience. Excellent service Excellent service form Craig and his team.Kept me informed on all details of the repair and when I can expect the repairs to be completed. Called with Excellent service form Craig and his team.Kept me informed on all details of the repair and when I can expect the repairs to be completed. Called with a follow to left me know the truck as ready. More
amateur service manager craig wisnewski service manager total joke , picked my truck up after along time of just sitting , to find my truck , dented , scratched my personal b craig wisnewski service manager total joke , picked my truck up after along time of just sitting , to find my truck , dented , scratched my personal belongings thrown about my truck , and nearly out of gas , when brought to craig wisnewski attention he told me he needs to see truck ,took over 60 pics of damage I'm not bringing him my truck go to your video amateur manager stay away from crestmont service craig wisnewski sales manager a complete joke . probably couldn't manage to get out of a box total amateur More