Crestmont Toyota
Pompton Plains, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 318 reviews
Even though I didn't buy here I felt it necessary to shout out Patrick McKinney in sales at Crestmont. I came to look at a used Highlander. Chris was friendly, polite, and broke t I felt it necessary to shout out Patrick McKinney in sales at Crestmont. I came to look at a used Highlander. Chris was friendly, polite, and broke the stereotype of the 'pushy' car salesman. He was relaxed and easy to talk to and he knew his product. It helps that Patrick is a "car guy" and an enthusiast. I didn't buy here- but it was through no fault of Patrick or the dealership. I simply found the "right" car for me at another dealership. I highly recommend checking these guys out if you're in the market -and ask for Patrick. I don't think you'll be disappointed. More
Great & professional service The dealership staff are very friendly yet very professional . I was well received the minute I arrived at the service line . The service associate The dealership staff are very friendly yet very professional . I was well received the minute I arrived at the service line . The service associate also was very candid and professional and keep me informed throughout the process More
Amazing deal for a beautiful precertified used car! I just bought a 2015 precertified used Toyota Corolla LE. I absolutely love how the car handles and drive so smoothly. I feel like I just bought a bra I just bought a 2015 precertified used Toyota Corolla LE. I absolutely love how the car handles and drive so smoothly. I feel like I just bought a brand new car. Kenny Wilson was my salesman at Crestmont Toyota. He had such a caring, genuine, and trustworthy personality. He is very compassionate and cares about his customers, he helped me get the best possible deal to finance my car. Ray the manager also played a huge role in making this deal possible for me. They are both an exceptional salesman and sales manager. I trust Cresmont Toyota, and would recommend everyone to go to them for the best deal they can possibly get. Ask for Kenny Wilson and I guarantee you will be happy with the deal he can make for you. More
Service Deparment I hope the quality of your service area does not change. I appreciate Roger W. who has been an excellent representative of Crestmont.. He is honest an I hope the quality of your service area does not change. I appreciate Roger W. who has been an excellent representative of Crestmont.. He is honest and a straight shooter which is a quality personality and he is an asset to Crestmont, I hope that management appreciates his quality. I had purchased new tires and a new horn last week. I am only associated with Crestmont. I purchased my 2006 car from Crestmont in 2005 Gail Hawthorne More
Oil Change for 2008 Prius Brought my Prius in for an oil change. Fast and friendly service from Roger and (as always) a nice follow-up call from Michael to make sure everythin Brought my Prius in for an oil change. Fast and friendly service from Roger and (as always) a nice follow-up call from Michael to make sure everything went smoothly. More
The Best Honest, Thorough , Trust, Reasonable! Roger was friendly and spoke to me as a friend. I knew he wouldn't take advantage and do things that weren't nec Honest, Thorough , Trust, Reasonable! Roger was friendly and spoke to me as a friend. I knew he wouldn't take advantage and do things that weren't necessary. More
Great service. Excellent customer serice was provided by Bob Singleton at the service department for my 2017 Toyota Camry. I highly recommend Bod and Crestmont Toyot Excellent customer serice was provided by Bob Singleton at the service department for my 2017 Toyota Camry. I highly recommend Bod and Crestmont Toyota to service your car. More
Terrible experience with Andy Beloff My husband and I visited the dealership on Monday, 9/3. We were greeted by Andy and let him know we were interested in leasing or financing a four run My husband and I visited the dealership on Monday, 9/3. We were greeted by Andy and let him know we were interested in leasing or financing a four runner or highlander. From the beginning, it just did not feel right. Andy was not rude at first, just not very welcoming. We test drove the four runner and did not like it. When we got back from the test drive we sat down with Andy and his first words were something like so what price were you looking to pay? We said we were not sure, he said $500 or so would be the number we should be looking at. We said that’s not the number we were hoping for. We reminded him we were also interested in the Highlander and wanted to test drive. He then said we should consider a lower priced vehicle. I really can’t put into words how small this man made us feel. It just felt he did not want to sell us a vehicle. What should have happened after we came back from the test drive is, he should have presented some numbers to us showing the lease and financing options (this is what two other dealerships did). After we said 500 was not the number we were hoping for, he should have presented other options. This man never presented anything to us in writing. He pretty much refused to let us test drive the Highlander. My husband said he would like to see the car and he said you are more than welcome to check them out, they are out in the back. We went out to see the car, now it was 90 degrees or so that day and we had to walk to the back of the parking lot. This part was humiliating but it gets better. We come back sweating, he sees us as we walk in (he still has our cars keys so he heads back to fetch them), hands them to my husband, does not say a word and walks away!!!! He was with other customers at this point. More
Great service Roger was great. Informative and efficient. Service was thorough The ladies behind desk very friendly and helpful. Waiting room comfortable and clea Roger was great. Informative and efficient. Service was thorough The ladies behind desk very friendly and helpful. Waiting room comfortable and clean. Other employees courteous and helpful. More
They are very friendly I traveled NY from Florida,but unfortunately my engine could not turn on ,so I asked for helping to jump my car ,then drove the Toyota dealer immediat I traveled NY from Florida,but unfortunately my engine could not turn on ,so I asked for helping to jump my car ,then drove the Toyota dealer immediately.It was 4:30pm,it was a little late to accept new repair case .But the manager Roger Wisnewski helped me out!I am out of state,and don’t know anyone.He tried his best to help me find the problem and fixed it!I was glad to meet him! More